Haywards Heath Villages PCN: primary care network practices and patient survey
Haywards Heath Villages PCN is a primary care network of 4 GP practices with 42,268 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 2,037 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Haywards Heath Villages PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Northlands Wood Surgery to 80% at Lindfield Medical Centre, with a median of 76% (England: 77%). None differs from England by more than the survey's margin of error. Cuckfield Medical Practice has the highest share finding it easy to get through by phone (64%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Lindfield Medical Centre | 10,696 | 80% | 56% | Good | 1,965 |
| Cuckfield Medical Practice | 12,995 | 77% | 64% | Good | 1,981 |
| Ouse Valley Practice | 9,925 | 75% | 43% | Good | 1,705 |
| Northlands Wood Surgery | 8,652 | 73% | 49% | Good | 2,956 |
Results for the network as a whole, from 460 responses, against Surrey and Sussex and England.
| Survey question | Haywards Heath Villages PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 77% | 78% | 77% |
| Easy to contact by phone | 54% | 55% | 57% |
| Easy to contact via the website | 59% | 59% | 58% |
| Easy to contact via the NHS App | 41% | 54% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 68% | 70% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
There are 2,037 registered patients per full-time-equivalent qualified GP in Haywards Heath Villages PCN, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 514 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Haywards Heath Villages PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,037 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 514 | 521 | 510 |
| Face-to-face appointments | 64% | 58% | 63% |
| Same day as booked | 50% | 45% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 19% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Haywards Heath Villages PCN is atrial fibrillation (2.7% against 2.2%), and the furthest below is copd (1.1% against 1.9%).
| Condition register | Age group | Haywards Heath Villages PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.7% | 15.2% | 6,235 |
| Depression | 18+ yrs | 12.1% | 14.3% | 3,936 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 2,829 |
| Diabetes | 17+ yrs | 6.1% | 7.9% | 2,013 |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% | 1,477 |
| Cancer | All ages | 4.0% | 3.8% | 1,686 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 1,161 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,161 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 790 |
| COPD | All ages | 1.1% | 1.9% | 472 |
| Heart failure | All ages | 1.0% | 1.1% | 421 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 156 |
| Dementia | All ages | 0.9% | 0.8% | 401 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 263 |
| Serious mental illness | All ages | 0.7% | 1.0% | 315 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 206 |
| Palliative care | All ages | 0.5% | 0.6% | 206 |
| Learning disability | All ages | 0.4% | 0.6% | 169 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 156 |
- Alps Group PCN (4 practices)
- Burgess Hill & Villages PCN (4 practices)
- East & Central Brighton PCN (9 practices)
- East Grinstead PCN (2 practices)
- Eastbourne East PCN (3 practices)
- Haywards Heath Central PCN (2 practices)
- Victoria Eastbourne PCN (4 practices)
- West Hove PCN (4 practices)
Which practices are in Haywards Heath Villages PCN?
Cuckfield Medical Practice, Lindfield Medical Centre, Northlands Wood Surgery and Ouse Valley Practice.
How do patients rate Haywards Heath Villages PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Haywards Heath Villages PCN cover?
42,268 registered patients across 4 practices in September 2026.
How many patients per GP does Haywards Heath Villages PCN have?
2,037 per full-time-equivalent qualified GP, against 2,171 across England.