East Grinstead PCN: primary care network practices and patient survey
East Grinstead PCN is a primary care network of 2 GP practices with 45,920 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,220 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in East Grinstead PCN with survey results, the share of patients describing their overall experience as good ranges from 51% at Modality Mid Sussex to 80% at Dr MK Patel and partners, with a median of 66% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Dr MK Patel and partners has the highest share finding it easy to get through by phone (52%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr MK Patel and partners | 18,062 | 80% | 52% | Good | 2,391 |
| Modality Mid Sussex | 27,858 | 51% | 21% | Inadequate | 2,121 |
Results for the network as a whole, from 205 responses, against Surrey and Sussex and England.
| Survey question | East Grinstead PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 62% | 78% | 77% |
| Easy to contact by phone | 33% | 55% | 57% |
| Easy to contact via the website | 53% | 59% | 58% |
| Easy to contact via the NHS App | 38% | 54% | 54% |
| Reception team helpful | 71% | 86% | 85% |
| Last contact good | 56% | 73% | 73% |
| Wait for appointment about right | 53% | 70% | 69% |
| Listened to well | 82% | 88% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
There are 2,220 registered patients per full-time-equivalent qualified GP in East Grinstead PCN, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 451 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 32% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | East Grinstead PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,220 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 451 | 521 | 510 |
| Face-to-face appointments | 61% | 58% | 63% |
| Same day as booked | 32% | 45% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 24% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in East Grinstead PCN is chronic kidney disease (7.9% against 4.6%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | East Grinstead PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.7% | 15.2% | 8,677 |
| Depression | 18+ yrs | 15.3% | 14.3% | 5,675 |
| Chronic kidney disease | 18+ yrs | 7.9% | 4.6% | 2,945 |
| Diabetes | 17+ yrs | 7.4% | 7.9% | 2,792 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 3,197 |
| Cancer | All ages | 5.4% | 3.8% | 2,493 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 1,669 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 1,435 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 1,175 |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% | 416 |
| COPD | All ages | 1.8% | 1.9% | 832 |
| Heart failure | All ages | 1.4% | 1.1% | 630 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 413 |
| Serious mental illness | All ages | 0.9% | 1.0% | 408 |
| Dementia | All ages | 0.9% | 0.8% | 404 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 271 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 260 |
| Learning disability | All ages | 0.5% | 0.6% | 246 |
| Palliative care | All ages | 0.3% | 0.6% | 141 |
- Alps Group PCN (4 practices)
- Burgess Hill & Villages PCN (4 practices)
- East & Central Brighton PCN (9 practices)
- Eastbourne East PCN (3 practices)
- Haywards Heath Central PCN (2 practices)
- Haywards Heath Villages PCN (4 practices)
- Victoria Eastbourne PCN (4 practices)
- West Hove PCN (4 practices)
Which practices are in East Grinstead PCN?
Dr MK Patel and partners and Modality Mid Sussex.
How do patients rate East Grinstead PCN?
62% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does East Grinstead PCN cover?
45,920 registered patients across 2 practices in September 2026.
How many patients per GP does East Grinstead PCN have?
2,220 per full-time-equivalent qualified GP, against 2,171 across England.