Mid Sussex Health Care, Hurstpierpoint: patient reviews and CQC rating
Mid Sussex Health Care is a GP practice in Hurstpierpoint with 22,702 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 9.8 full-time-equivalent qualified GPs, or 2,324 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mid Sussex Health Care
Its best result against England is the share who described their last contact with the practice as good: 82%, above the England figure of 73%. Its weakest is the share who said the wait for their last appointment was about right: 60%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
62% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (82%). 110 patients answered the survey (response rate 36%).
| Survey question | Mid Sussex Health Care | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 86% | 78% | 77% |
| Easy to contact by phone | 62% | 55% | 57% |
| Easy to contact via the website | 63% | 59% | 58% |
| Easy to contact via the NHS App | 62% | 54% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 82% | 73% | 73% |
| Wait for appointment about right | 60% | 70% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 628 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mid Sussex Health Care is Good, published in May 2019. All 5 key questions are rated Good. It held the same rating in the report before (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
22,702 patients were registered at Mid Sussex Health Care in September 2026, up 2.0% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 9.8 full-time-equivalent qualified GPs, there are 2,324 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.9 nurses and 4.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.5 | 14.2 |
| August 2024 | 8.9 | 14.2 |
| August 2025 | 9.6 | 12.4 |
| August 2026 | 9.8 | 14.5 |
From June 2026 to August 2026 the practice recorded 15,301 appointments a month, or 674 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 61% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Mid Sussex Health Care | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 674 | 521 | 510 |
| Face to face | 48% | 58% | 63% |
| Same day as booked | 61% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.1% against 2.2%), chronic kidney disease (5.9% against 4.6%) and cancer (4.6% against 3.8%). It has a lower share for osteoporosis (0.5% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 8.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.5 years for women and 82.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.9% | 15.2% |
| Depression | 18+ yrs | 12.7% | 14.3% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.2% | 74.9% |
Mid Sussex Health Care, The Health Centre, Trinity Road, Hurstpierpoint, BN6 9UQ. Phone: 01273 834388. Website: www.midsussexhealthcare.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Meadows Surgery | 3.6 km | 89% |
| Brow Medical Centre | 3.7 km | 87% |
| Silverdale Practice | 4.3 km | 78% |
| Henfield Medical Centre | 7.0 km | 77% |
| Dolphins Practice | 8.5 km | 77% |
- Brow Medical Centre (87% overall experience good)
- Meadows Surgery (89% overall experience good)
- Silverdale Practice (78% overall experience good)
How do patients rate Mid Sussex Health Care?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Mid Sussex Health Care as good, above the England figure of 77%. 62% found it easy to get through by phone.
How many patients are registered at Mid Sussex Health Care?
22,702 patients were registered in September 2026, up 2.0% on a year earlier.
What is Mid Sussex Health Care's CQC rating?
Good overall, published in May 2019.
How many GPs does Mid Sussex Health Care have?
9.8 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 2,324 patients per GP against 2,171 across England.
Are appointments at Mid Sussex Health Care face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mid Sussex Health Care's phone number?
01273 834388.