Horsham Collaborative PCN: primary care network practices and patient survey
Horsham Collaborative PCN is a primary care network of 4 GP practices with 35,517 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 1,851 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Horsham Collaborative PCN with survey results, the share of patients describing their overall experience as good ranges from 66% at The Courtyard Surgery to 87% at Cowfold Medical Group, with a median of 75% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Cowfold Medical Group has the highest share finding it easy to get through by phone (82%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Cowfold Medical Group | 5,022 | 87% | 82% | Good | 1,831 |
| The Village Surgery | 11,217 | 79% | 70% | Good | 1,801 |
| Rudgwick Medical Centre | 3,990 | 71% | 64% | Good | 1,441 |
| The Courtyard Surgery | 15,288 | 66% | 40% | Good | 2,053 |
Results for the network as a whole, from 453 responses, against Surrey and Sussex and England.
| Survey question | Horsham Collaborative PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 58% | 55% | 57% |
| Easy to contact via the website | 47% | 59% | 58% |
| Easy to contact via the NHS App | 42% | 54% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 68% | 70% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
There are 1,851 registered patients per full-time-equivalent qualified GP in Horsham Collaborative PCN, fewer than England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 524 appointments a month per 1,000 patients (England: 510), 60% of them face to face. 54% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.4% over the year (England: shrank 1.1%).
| Measure | Horsham Collaborative PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 1,851 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 524 | 521 | 510 |
| Face-to-face appointments | 60% | 58% | 63% |
| Same day as booked | 54% | 45% | 45% |
| Did not attend | 2% | 4% | 4% |
| Patients aged 65 or over | 19% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Horsham Collaborative PCN is cancer (3.9% against 3.8%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Horsham Collaborative PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% | 5,113 |
| Depression | 18+ yrs | 11.8% | 14.3% | 3,295 |
| Asthma | 6+ yrs | 6.5% | 6.6% | 2,205 |
| Diabetes | 17+ yrs | 5.8% | 7.9% | 1,664 |
| Cancer | All ages | 3.9% | 3.8% | 1,396 |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% | 843 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 887 |
| Atrial fibrillation | All ages | 2.2% | 2.2% | 799 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 574 |
| COPD | All ages | 1.2% | 1.9% | 441 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 222 |
| Serious mental illness | All ages | 0.8% | 1.0% | 272 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 202 |
| Heart failure | All ages | 0.7% | 1.1% | 243 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 86 |
| Dementia | All ages | 0.5% | 0.8% | 190 |
| Learning disability | All ages | 0.4% | 0.6% | 142 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 109 |
| Palliative care | All ages | 0.3% | 0.6% | 102 |
- Chanctonbury PCN (4 practices)
- Horsham Central PCN (2 practices)
- Park and Orchard PCN (2 practices)
- Rural North Chichester PCN (4 practices)
Which practices are in Horsham Collaborative PCN?
Cowfold Medical Group, Rudgwick Medical Centre, The Courtyard Surgery and The Village Surgery.
How do patients rate Horsham Collaborative PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Horsham Collaborative PCN cover?
35,517 registered patients across 4 practices in September 2026.
How many patients per GP does Horsham Collaborative PCN have?
1,851 per full-time-equivalent qualified GP, against 2,171 across England.