Cowfold Medical Group, Horsham: patient reviews and CQC rating
Cowfold Medical Group is a GP practice in Horsham with 5,022 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 2.7 full-time-equivalent qualified GPs, or 1,831 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cowfold Medical Group
Its best result against England is the share who found it easy to get through to the practice by phone: 82%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 50%, against 58% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 8 practices in Horsham with 50 or more responses. 82% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (89%). 120 patients answered the survey (response rate 41%).
| Survey question | Cowfold Medical Group | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 87% | 78% | 77% |
| Easy to contact by phone | 82% | 55% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 48% | 54% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 81% | 73% | 73% |
| Wait for appointment about right | 77% | 70% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 97% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
CQC's overall rating for Cowfold Medical Group is Good, published in February 2017. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,022 patients were registered at Cowfold Medical Group in September 2026, down 1.3% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 1,831 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.5 nurses and 4.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 3.4 |
| August 2024 | 2.6 | 3.7 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 2.7 | 4.7 |
From June 2026 to August 2026 the practice recorded 2,392 appointments a month, or 476 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 46% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Cowfold Medical Group | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 476 | 521 | 510 |
| Face to face | 76% | 58% | 63% |
| Same day as booked | 46% | 45% | 45% |
| More than 28 days after booking | 11% | 6% | 5% |
| Did not attend | 1% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.8% against 3.8%) and atrial fibrillation (3.1% against 2.2%). It has a lower share for peripheral arterial disease (0.2% against 0.6%) and chronic kidney disease (2.6% against 4.6%). The practice's patients live in areas with an average deprivation score of 13.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.7 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.8% | 15.2% |
| Depression | 18+ yrs | 12.3% | 14.3% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Cancer | All ages | 5.8% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
Cowfold Medical Group, St Peter's Close, Cowfold, Horsham, RH13 8DN. Phone: 01403 864204. Website: www.cowfoldmedicalgroup.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Henfield Medical Centre | 5.9 km | 77% |
| The Village Surgery | 6.6 km | 79% |
| Meadows Surgery | 9.0 km | 89% |
| Riverside Medical Practice | 9.1 km | 70% |
| Orchard Surgery | 9.1 km | 87% |
- Rudgwick Medical Centre (71% overall experience good)
- The Courtyard Surgery (66% overall experience good)
- The Village Surgery (79% overall experience good)
How do patients rate Cowfold Medical Group?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Cowfold Medical Group as good, above the England figure of 77%. 82% found it easy to get through by phone.
How many patients are registered at Cowfold Medical Group?
5,022 patients were registered in September 2026, down 1.3% on a year earlier.
What is Cowfold Medical Group's CQC rating?
Good overall, published in February 2017.
How many GPs does Cowfold Medical Group have?
2.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,831 patients per GP against 2,171 across England.
Are appointments at Cowfold Medical Group face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cowfold Medical Group's phone number?
01403 864204.