Horsham Central PCN: primary care network practices and patient survey
Horsham Central PCN is a primary care network of 2 GP practices with 27,997 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,213 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Horsham Central PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at Riverside Medical Practice to 92% at Holbrook Surgery, with a median of 81% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Holbrook Surgery has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Holbrook Surgery | 16,501 | 92% | 79% | Good | 1,955 |
| Riverside Medical Practice | 11,496 | 70% | 47% | Good | 2,728 |
Results for the network as a whole, from 226 responses, against Surrey and Sussex and England.
| Survey question | Horsham Central PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 83% | 78% | 77% |
| Easy to contact by phone | 66% | 55% | 57% |
| Easy to contact via the website | 78% | 59% | 58% |
| Easy to contact via the NHS App | 61% | 54% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 77% | 73% | 73% |
| Wait for appointment about right | 68% | 70% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 89% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
There are 2,213 registered patients per full-time-equivalent qualified GP in Horsham Central PCN, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 516 appointments a month per 1,000 patients (England: 510), 40% of them face to face. 56% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.1% over the year (England: shrank 1.1%).
| Measure | Horsham Central PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,213 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 516 | 521 | 510 |
| Face-to-face appointments | 40% | 58% | 63% |
| Same day as booked | 56% | 45% | 45% |
| Did not attend | 1% | 4% | 4% |
| Patients aged 65 or over | 19% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Horsham Central PCN is cancer (3.9% against 3.8%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Horsham Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% | 4,148 |
| Depression | 18+ yrs | 11.8% | 14.3% | 2,627 |
| Asthma | 6+ yrs | 6.4% | 6.6% | 1,663 |
| Diabetes | 17+ yrs | 5.7% | 7.9% | 1,293 |
| Cancer | All ages | 3.9% | 3.8% | 1,072 |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% | 699 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 657 |
| Atrial fibrillation | All ages | 2.0% | 2.2% | 563 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 370 |
| COPD | All ages | 1.2% | 1.9% | 331 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 166 |
| Serious mental illness | All ages | 0.7% | 1.0% | 195 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 146 |
| Heart failure | All ages | 0.5% | 1.1% | 143 |
| Learning disability | All ages | 0.4% | 0.6% | 125 |
| Dementia | All ages | 0.4% | 0.8% | 113 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 77 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 23 |
| Palliative care | All ages | 0.2% | 0.6% | 48 |
- Chanctonbury PCN (4 practices)
- Horsham Collaborative PCN (4 practices)
- Park and Orchard PCN (2 practices)
- Rural North Chichester PCN (4 practices)
Which practices are in Horsham Central PCN?
Holbrook Surgery and Riverside Medical Practice.
How do patients rate Horsham Central PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Horsham Central PCN cover?
27,997 registered patients across 2 practices in September 2026.
How many patients per GP does Horsham Central PCN have?
2,213 per full-time-equivalent qualified GP, against 2,171 across England.