South Tandridge PCN: primary care network practices and patient survey
South Tandridge PCN is a primary care network of 3 GP practices with 34,680 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England. Its practices have 2,341 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in South Tandridge PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Lingfield Surgery to 92% at Pond Tail Surgery, with a median of 68% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. Pond Tail Surgery has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Pond Tail Surgery | 6,464 | 92% | 73% | – | 2,468 |
| Oxted Health Centre | 16,842 | 68% | 42% | Good | 1,984 |
| Lingfield Surgery | 11,374 | 68% | 46% | Good | 3,069 |
Results for the network as a whole, from 352 responses, against Surrey and Sussex and England.
| Survey question | South Tandridge PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 72% | 78% | 77% |
| Easy to contact by phone | 49% | 55% | 57% |
| Easy to contact via the website | 57% | 59% | 58% |
| Easy to contact via the NHS App | 52% | 54% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 68% | 73% | 73% |
| Wait for appointment about right | 74% | 70% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 84% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
There are 2,341 registered patients per full-time-equivalent qualified GP in South Tandridge PCN, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 448 appointments a month per 1,000 patients (England: 510), 83% of them face to face. 33% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | South Tandridge PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,341 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 448 | 521 | 510 |
| Face-to-face appointments | 83% | 58% | 63% |
| Same day as booked | 33% | 45% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 24% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in South Tandridge PCN is osteoporosis (2.4% against 1.2%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | South Tandridge PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% | 5,596 |
| Depression | 18+ yrs | 12.6% | 14.3% | 3,501 |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% | 1,818 |
| Diabetes | 17+ yrs | 6.5% | 7.9% | 1,845 |
| Asthma | 6+ yrs | 6.4% | 6.6% | 2,096 |
| Cancer | All ages | 5.9% | 3.8% | 2,051 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,214 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 1,074 |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% | 363 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 754 |
| COPD | All ages | 1.7% | 1.9% | 578 |
| Heart failure | All ages | 1.3% | 1.1% | 465 |
| Dementia | All ages | 1.2% | 0.8% | 435 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 278 |
| Learning disability | All ages | 0.8% | 0.6% | 274 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 214 |
| Serious mental illness | All ages | 0.6% | 1.0% | 226 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 162 |
| Palliative care | All ages | 0.3% | 0.6% | 118 |
- Alps Group PCN (4 practices)
- East & Central Brighton PCN (9 practices)
- Eastbourne East PCN (3 practices)
- Hailsham PCN (2 practices)
- North & Central Brighton PCN (4 practices)
- North Tandridge PCN (2 practices)
- Victoria Eastbourne PCN (4 practices)
- West Hove PCN (4 practices)
Which practices are in South Tandridge PCN?
Lingfield Surgery, Oxted Health Centre and Pond Tail Surgery.
How do patients rate South Tandridge PCN?
72% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does South Tandridge PCN cover?
34,680 registered patients across 3 practices in September 2026.
How many patients per GP does South Tandridge PCN have?
2,341 per full-time-equivalent qualified GP, against 2,171 across England.