Medwyn Surgery, Dorking: patient reviews and CQC rating
Medwyn Surgery is a GP practice in Dorking with 14,030 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Outstanding overall, in a report published in March 2016. It has 6.6 full-time-equivalent qualified GPs, or 2,134 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Medwyn Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 90%, above the England figure of 58%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 1st of the 3 practices in Dorking with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (90%). 118 patients answered the survey (response rate 35%).
| Survey question | Medwyn Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 95% | 78% | 77% |
| Easy to contact by phone | 80% | 55% | 57% |
| Easy to contact via the website | 90% | 59% | 58% |
| Easy to contact via the NHS App | 85% | 54% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 90% | 73% | 73% |
| Wait for appointment about right | 95% | 70% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 440 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Medwyn Surgery is Outstanding, published in March 2016. 2 key questions are rated differently: Safe Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
14,030 patients were registered at Medwyn Surgery in September 2026, down 0.6% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 6.6 full-time-equivalent qualified GPs, there are 2,134 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 6.8 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 11.5 |
| August 2024 | 6.3 | 10.2 |
| August 2025 | 5.9 | 5.9 |
| August 2026 | 6.6 | 7.6 |
From June 2026 to August 2026 the practice recorded 6,102 appointments a month, or 435 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 35% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Medwyn Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 435 | 521 | 510 |
| Face to face | 89% | 58% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), a learning disability (0.4% against 0.6%) and diabetes (5.8% against 7.9%). The practice's patients live in areas with an average deprivation score of 10.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% |
| Depression | 18+ yrs | 12.0% | 14.3% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Cancer | All ages | 4.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Medwyn Surgery, Medwyn Centre, Reigate Road, Dorking, RH4 1SD. Phone: 01306 882422. Website: www.medwynsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dorking Medical Practice | 1.0 km | 86% |
| Tanners Meadow Surgery | 3.2 km | 94% |
| Fairfield Medical Centre | 6.1 km | 82% |
| Eastwick Park Medical Practice | 6.4 km | 86% |
| The Wall House Surgery | 8.2 km | 84% |
- Dorking Medical Practice (86% overall experience good)
- Tanners Meadow Surgery (94% overall experience good)
- The Leith Hill Practice (92% overall experience good)
How do patients rate Medwyn Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Medwyn Surgery as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Medwyn Surgery?
14,030 patients were registered in September 2026, down 0.6% on a year earlier.
What is Medwyn Surgery's CQC rating?
Outstanding overall, published in March 2016.
How many GPs does Medwyn Surgery have?
6.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,134 patients per GP against 2,171 across England.
Are appointments at Medwyn Surgery face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Medwyn Surgery's phone number?
01306 882422.