The Leith Hill Practice, Dorking: patient reviews and CQC rating
The Leith Hill Practice is a GP practice in Dorking with 7,821 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 3.8 full-time-equivalent qualified GPs, or 2,049 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Leith Hill Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 87%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 95%, against 90% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 2nd of the 3 practices in Dorking with 50 or more responses. 87% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (97%). 122 patients answered the survey (response rate 39%).
| Survey question | The Leith Hill Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 92% | 78% | 77% |
| Easy to contact by phone | 87% | 55% | 57% |
| Easy to contact via the website | 78% | 59% | 58% |
| Easy to contact via the NHS App | 80% | 54% | 54% |
| Reception team helpful | 99% | 86% | 85% |
| Last contact good | 92% | 73% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 97% | 88% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 255 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Leith Hill Practice is Good, published in February 2017. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,821 patients were registered at The Leith Hill Practice in September 2026, down 2.5% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 2,049 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.5 nurses and 5.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 6.0 |
| August 2024 | 3.8 | 4.7 |
| August 2025 | 3.8 | 4.7 |
| August 2026 | 3.8 | 4.7 |
From June 2026 to August 2026 the practice recorded 2,618 appointments a month, or 335 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 27% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | The Leith Hill Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 335 | 521 | 510 |
| Face to face | 87% | 58% | 63% |
| Same day as booked | 27% | 45% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.3% against 2.2%) and cancer (5.2% against 3.8%). It has a lower share for osteoporosis (0.2% against 1.2%), a learning disability (0.2% against 0.6%) and depression (5.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 13.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.9 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Depression | 18+ yrs | 5.8% | 14.3% |
| Cancer | All ages | 5.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
The Leith Hill Practice, The Old Forge Surgery, 168 The Street, Capel, Dorking, RH5 5EN. Phone: 01306 711105. Website: www.leithhillpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Holbrook Surgery | 7.6 km | 92% |
| Langley Corner Surgery | 8.2 km | 79% |
| Tanners Meadow Surgery | 8.3 km | 94% |
| Ifield Medical Practice | 8.4 km | 85% |
| Bewbush Medical Centre | 8.7 km | 72% |
- Dorking Medical Practice (86% overall experience good)
- Medwyn Surgery (95% overall experience good)
- Tanners Meadow Surgery (94% overall experience good)
How do patients rate The Leith Hill Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of The Leith Hill Practice as good, above the England figure of 77%. 87% found it easy to get through by phone.
How many patients are registered at The Leith Hill Practice?
7,821 patients were registered in September 2026, down 2.5% on a year earlier.
What is The Leith Hill Practice's CQC rating?
Good overall, published in February 2017.
How many GPs does The Leith Hill Practice have?
3.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,049 patients per GP against 2,171 across England.
Are appointments at The Leith Hill Practice face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Leith Hill Practice's phone number?
01306 711105.