Tanners Meadow Surgery, Betchworth: patient reviews and CQC rating
Tanners Meadow Surgery is a GP practice in Betchworth with 11,918 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 9.2 full-time-equivalent qualified GPs, or 1,291 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Tanners Meadow Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
88% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (92%). 107 patients answered the survey (response rate 33%).
| Survey question | Tanners Meadow Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 94% | 78% | 77% |
| Easy to contact by phone | 88% | 55% | 57% |
| Easy to contact via the website | 83% | 59% | 58% |
| Easy to contact via the NHS App | 80% | 54% | 54% |
| Reception team helpful | 100% | 86% | 85% |
| Last contact good | 93% | 73% | 73% |
| Wait for appointment about right | 87% | 70% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 359 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Tanners Meadow Surgery is Good, published in October 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,918 patients were registered at Tanners Meadow Surgery in September 2026, down 1.4% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 9.2 full-time-equivalent qualified GPs, there are 1,291 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 1.9 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.3 | 8.4 |
| August 2024 | 7.3 | 13.3 |
| August 2025 | 8.7 | 9.5 |
| August 2026 | 9.2 | 13.1 |
From June 2026 to August 2026 the practice recorded 5,075 appointments a month, or 426 per 1,000 registered patients (England: 510). 97% were face to face (England: 63%). 35% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Tanners Meadow Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 426 | 521 | 510 |
| Face to face | 97% | 58% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 16% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (2.0% against 0.8%), palliative or supportive care needs (1.0% against 0.6%) and atrial fibrillation (3.8% against 2.2%). It has a lower share for a learning disability (0.4% against 0.6%) and depression (11.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 12.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.3 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.6% | 15.2% |
| Depression | 18+ yrs | 11.1% | 14.3% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Dementia | All ages | 2.0% | 0.8% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Palliative care | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.6% | 74.9% |
Tanners Meadow Surgery, Tanners Meadow, Brockham, Betchworth, RH3 7NJ. Phone: 01737 843259. Website: www.brockwoodmedicalpractice.nhs.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Medwyn Surgery | 3.2 km | 95% |
| Dorking Medical Practice | 3.7 km | 86% |
| The Wall House Surgery | 5.8 km | 84% |
| Greystone House Surgery | 7.8 km | 74% |
| The Hawthorns Surgery | 7.9 km | 85% |
- Dorking Medical Practice (86% overall experience good)
- Medwyn Surgery (95% overall experience good)
- The Leith Hill Practice (92% overall experience good)
How do patients rate Tanners Meadow Surgery?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Tanners Meadow Surgery as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at Tanners Meadow Surgery?
11,918 patients were registered in September 2026, down 1.4% on a year earlier.
What is Tanners Meadow Surgery's CQC rating?
Good overall, published in October 2016.
How many GPs does Tanners Meadow Surgery have?
9.2 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,291 patients per GP against 2,171 across England.
Are appointments at Tanners Meadow Surgery face to face?
97% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Tanners Meadow Surgery's phone number?
01737 843259.