Dorking Medical Practice, Dorking: patient reviews and CQC rating
Dorking Medical Practice is a GP practice in Dorking with 11,229 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2019. It has 7.2 full-time-equivalent qualified GPs, or 1,554 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dorking Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its result closest to England is the share who found it easy to get through to the practice by phone: 61%, against 57% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 3rd of the 3 practices in Dorking with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (90%). 122 patients answered the survey (response rate 31%).
| Survey question | Dorking Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 86% | 78% | 77% |
| Easy to contact by phone | 61% | 55% | 57% |
| Easy to contact via the website | 76% | 59% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 85% | 73% | 73% |
| Wait for appointment about right | 87% | 70% | 69% |
| Listened to well | 98% | 88% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 396 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dorking Medical Practice is Good, published in August 2019. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,229 patients were registered at Dorking Medical Practice in September 2026, almost the same as a year earlier.
27% of its patients are aged 65 or over, against 19% across England. With 7.2 full-time-equivalent qualified GPs, there are 1,554 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.6 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.1 | 7.7 |
| August 2024 | 7.1 | 12.6 |
| August 2025 | 7.2 | 11.5 |
| August 2026 | 7.2 | 13.7 |
From June 2026 to August 2026 the practice recorded 6,431 appointments a month, or 573 per 1,000 registered patients (England: 510). 96% were face to face (England: 63%). 46% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dorking Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 573 | 521 | 510 |
| Face to face | 96% | 58% | 63% |
| Same day as booked | 46% | 45% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.3% against 0.8%), atrial fibrillation (3.3% against 2.2%) and cancer (5.0% against 3.8%). It has a lower share for chronic kidney disease (3.3% against 4.6%), depression (10.2% against 14.3%) and diabetes (6.0% against 7.9%). The practice's patients live in areas with an average deprivation score of 10.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 10.2% | 14.3% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Cancer | All ages | 5.0% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Dementia | All ages | 1.3% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.6% | 74.9% |
Dorking Medical Practice, New House Surgery, 142a South Street, Dorking, RH4 2QR. Phone: 01306 881313. Website: www.dorkingmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Medwyn Surgery | 1.0 km | 95% |
| Tanners Meadow Surgery | 3.7 km | 94% |
| Fairfield Medical Centre | 6.2 km | 82% |
| Eastwick Park Medical Practice | 6.6 km | 86% |
| The Leith Hill Practice | 8.7 km | 92% |
- Medwyn Surgery (95% overall experience good)
- Tanners Meadow Surgery (94% overall experience good)
- The Leith Hill Practice (92% overall experience good)
How do patients rate Dorking Medical Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Dorking Medical Practice as good, above the England figure of 77%. 61% found it easy to get through by phone.
How many patients are registered at Dorking Medical Practice?
11,229 patients were registered in September 2026, down 0.4% on a year earlier.
What is Dorking Medical Practice's CQC rating?
Good overall, published in August 2019.
How many GPs does Dorking Medical Practice have?
7.2 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,554 patients per GP against 2,171 across England.
Are appointments at Dorking Medical Practice face to face?
96% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dorking Medical Practice's phone number?
01306 881313.