Eastwick Park Medical Practice, Leatherhead: patient reviews and CQC rating
Eastwick Park Medical Practice is a GP practice in Leatherhead with 8,401 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 4.8 full-time-equivalent qualified GPs, or 1,765 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Eastwick Park Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 80%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 3rd of the 6 practices in Leatherhead with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (75%). 111 patients answered the survey (response rate 33%).
| Survey question | Eastwick Park Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 86% | 78% | 77% |
| Easy to contact by phone | 72% | 55% | 57% |
| Easy to contact via the website | 75% | 59% | 58% |
| Easy to contact via the NHS App | 80% | 54% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 90% | 73% | 73% |
| Wait for appointment about right | 79% | 70% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 296 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Eastwick Park Medical Practice is Good, published in January 2017. All 5 key questions are rated Good. It held the same rating in the report before (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,401 patients were registered at Eastwick Park Medical Practice in September 2026, up 0.6% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 1,765 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 1.5 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 8.0 |
| August 2024 | 4.5 | 7.0 |
| August 2025 | 4.8 | 5.8 |
| August 2026 | 4.8 | 8.4 |
From June 2026 to August 2026 the practice recorded 3,542 appointments a month, or 422 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 38% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Eastwick Park Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 422 | 521 | 510 |
| Face to face | 73% | 58% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.9% against 3.8%), a learning disability (1.0% against 0.6%) and atrial fibrillation (3.2% against 2.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), osteoporosis (0.6% against 1.2%) and COPD (1.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 6.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.1 years for women and 83.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.4% | 14.3% |
| High blood pressure | All ages | 14.5% | 15.2% |
| Cancer | All ages | 6.9% | 3.8% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Learning disability | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.4% | 74.9% |
Eastwick Park Medical Practice, Eastwick Park Avenue, Great Bookham, Leatherhead, KT23 3ND. Phone: 01372 452081. Website: www.eastwickpark.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Fairfield Medical Centre | 0.7 km | 82% |
| Molebridge Practice | 4.0 km | 77% |
| East Horsley Medical Centre | 4.6 km | 96% |
| Oxshott Medical Practice | 5.7 km | 91% |
| Ashlea Medical Practice | 5.8 km | 79% |
- Ashlea Medical Practice (79% overall experience good)
- Fairfield Medical Centre (82% overall experience good)
- Molebridge Practice (77% overall experience good)
How do patients rate Eastwick Park Medical Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Eastwick Park Medical Practice as good, above the England figure of 77%. 72% found it easy to get through by phone.
How many patients are registered at Eastwick Park Medical Practice?
8,401 patients were registered in September 2026, up 0.6% on a year earlier.
What is Eastwick Park Medical Practice's CQC rating?
Good overall, published in January 2017.
How many GPs does Eastwick Park Medical Practice have?
4.8 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,765 patients per GP against 2,171 across England.
Are appointments at Eastwick Park Medical Practice face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Eastwick Park Medical Practice's phone number?
01372 452081.