Oxshott Medical Practice, Leatherhead: patient reviews and CQC rating
Oxshott Medical Practice is a GP practice in Leatherhead with 7,992 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2018. It has 3.7 full-time-equivalent qualified GPs, or 2,151 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oxshott Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its result closest to England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 2nd of the 6 practices in Leatherhead with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (93%). 110 patients answered the survey (response rate 26%).
| Survey question | Oxshott Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 91% | 78% | 77% |
| Easy to contact by phone | 92% | 55% | 57% |
| Easy to contact via the website | 81% | 59% | 58% |
| Easy to contact via the NHS App | 82% | 54% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 88% | 73% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 98% | 88% | 87% |
| Treated with care and concern | 97% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 148 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oxshott Medical Practice is Good, published in July 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,992 patients were registered at Oxshott Medical Practice in September 2026, down 0.7% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 2,151 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 6.9 |
| August 2024 | 3.7 | 5.8 |
| August 2025 | 3.7 | 4.8 |
| August 2026 | 3.7 | 5.6 |
From June 2026 to August 2026 the practice recorded 3,102 appointments a month, or 388 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 42% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Oxshott Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 388 | 521 | 510 |
| Face to face | 64% | 58% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 12% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%) and cancer (5.4% against 3.8%). It has a lower share for COPD (0.5% against 1.9%), palliative or supportive care needs (0.2% against 0.6%) and diabetes (3.5% against 7.9%). The practice's patients live in areas with an average deprivation score of 4.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.8 years for women and 84.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.4% | 15.2% |
| Depression | 18+ yrs | 9.1% | 14.3% |
| Cancer | All ages | 5.4% | 3.8% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Diabetes | 17+ yrs | 3.5% | 7.9% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| COPD | All ages | 0.5% | 1.9% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.4% | 74.9% |
Oxshott Medical Practice, Holtwood Road, Oxshott, Leatherhead, KT22 0QJ. Phone: 01372 844000. Website: www.oxshottmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Capelfield Surgery | 3.3 km | 77% |
| Molebridge Practice | 3.4 km | 77% |
| Cobham Health Centre | 3.4 km | 71% |
| Littleton Surgery | 3.9 km | 71% |
| St Stephens House Surgery | 4.2 km | 92% |
- Cobham Health Centre (71% overall experience good)
How do patients rate Oxshott Medical Practice?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Oxshott Medical Practice as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at Oxshott Medical Practice?
7,992 patients were registered in September 2026, down 0.7% on a year earlier.
What is Oxshott Medical Practice's CQC rating?
Good overall, published in July 2018.
How many GPs does Oxshott Medical Practice have?
3.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,151 patients per GP against 2,171 across England.
Are appointments at Oxshott Medical Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oxshott Medical Practice's phone number?
01372 844000.