Cobham Health Centre, Cobham: patient reviews and CQC rating
Cobham Health Centre is a GP practice in Cobham with 12,590 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2018. It has 7.3 full-time-equivalent qualified GPs, or 1,736 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cobham Health Centre
Its best result against England is the share who said their needs were met at their last appointment: 98%, above the England figure of 90%. Its weakest is the share who found it easy to contact the practice through its website: 41%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
51% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (77%). 114 patients answered the survey (response rate 30%).
| Survey question | Cobham Health Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 71% | 78% | 77% |
| Easy to contact by phone | 51% | 55% | 57% |
| Easy to contact via the website | 41% | 59% | 58% |
| Easy to contact via the NHS App | 41% | 54% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 61% | 70% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 81% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
CQC's overall rating for Cobham Health Centre is Good, published in July 2018. All 5 key questions are rated Good. It held the same rating in the report before (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,590 patients were registered at Cobham Health Centre in September 2026, down 6.8% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 7.3 full-time-equivalent qualified GPs, there are 1,736 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 2.8 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.8 | 10.0 |
| August 2024 | 6.8 | 11.1 |
| August 2025 | 6.7 | 9.9 |
| August 2026 | 7.3 | 9.2 |
From June 2026 to August 2026 the practice recorded 5,864 appointments a month, or 466 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 48% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Cobham Health Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 466 | 521 | 510 |
| Face to face | 81% | 58% | 63% |
| Same day as booked | 48% | 45% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.5% against 0.8%), osteoporosis (1.8% against 1.2%) and cancer (5.3% against 3.8%). It has a lower share for a learning disability (0.3% against 0.6%), depression (7.1% against 14.3%) and COPD (1.0% against 1.9%). The practice's patients live in areas with an average deprivation score of 9.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.0 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.3% | 15.2% |
| Depression | 18+ yrs | 7.1% | 14.3% |
| Cancer | All ages | 5.3% | 3.8% |
| Diabetes | 17+ yrs | 4.8% | 7.9% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Dementia | All ages | 1.5% | 0.8% |
| COPD | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.4% | 74.9% |
Cobham Health Centre, 168 Portsmouth Road, Cobham, KT11 1HT. Phone: 01932 867231. Website: www.cobhamhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hersham Surgery | 3.3 km | 82% |
| Oxshott Medical Practice | 3.4 km | 91% |
| Littleton Surgery | 4.9 km | 71% |
| Fort House Surgery | 5.1 km | 94% |
| The Red Practice | 5.2 km | 82% |
- Oxshott Medical Practice (91% overall experience good)
How do patients rate Cobham Health Centre?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Cobham Health Centre as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Cobham Health Centre?
12,590 patients were registered in September 2026, down 6.8% on a year earlier.
What is Cobham Health Centre's CQC rating?
Good overall, published in July 2018.
How many GPs does Cobham Health Centre have?
7.3 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,736 patients per GP against 2,171 across England.
Are appointments at Cobham Health Centre face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cobham Health Centre's phone number?
01932 867231.