Littleton Surgery, Esher: patient reviews and CQC rating
Littleton Surgery is a GP practice in Esher with 3,216 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 2.0 full-time-equivalent qualified GPs, or 1,608 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Littleton Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 63%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 59%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 4 practices in Esher with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (60%). 97 patients answered the survey (response rate 20%).
| Survey question | Littleton Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 71% | 78% | 77% |
| Easy to contact by phone | 63% | 55% | 57% |
| Easy to contact via the website | 55% | 59% | 58% |
| Easy to contact via the NHS App | 55% | 54% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 59% | 70% | 69% |
| Listened to well | 77% | 88% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
CQC's overall rating for Littleton Surgery is Good, published in April 2019. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,216 patients were registered at Littleton Surgery in September 2026, down 10.9% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 1,608 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 1,073 appointments a month, or 334 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 49% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
77% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Littleton Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 334 | 521 | 510 |
| Face to face | 48% | 58% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.1% against 3.8%). It has a lower share for osteoporosis (0.3% against 1.2%), COPD (0.5% against 1.9%) and heart failure (0.5% against 1.1%). The practice's patients live in areas with an average deprivation score of 5.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.4 years for women and 82.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.3% | 15.2% |
| Depression | 18+ yrs | 9.8% | 14.3% |
| Cancer | All ages | 5.1% | 3.8% |
| Diabetes | 17+ yrs | 4.8% | 7.9% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Dementia | All ages | 1.2% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| COPD | All ages | 0.5% | 1.9% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 48.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 61.3% | 74.9% |
Littleton Surgery, Buckland House, Esher Park Avenue, Esher, KT10 9NY. Phone: 01372 462235. Website: www.littletonsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Esher Green Surgery | 0.8 km | 86% |
| The Groves Hinchley Wood | 1.9 km | 83% |
| Capelfield Surgery | 2.0 km | 77% |
| Hersham Surgery | 2.5 km | 82% |
| Fort House Surgery | 3.1 km | 94% |
- Capelfield Surgery (77% overall experience good)
- Esher Green Surgery (86% overall experience good)
- Glenlyn Medical Centre (55% overall experience good)
- The Groves Hinchley Wood (83% overall experience good)
- Thorkhill Surgery (68% overall experience good)
- Vine Medical Centre (89% overall experience good)
How do patients rate Littleton Surgery?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Littleton Surgery as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Littleton Surgery?
3,216 patients were registered in September 2026, down 10.9% on a year earlier.
What is Littleton Surgery's CQC rating?
Good overall, published in April 2019.
How many GPs does Littleton Surgery have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,608 patients per GP against 2,171 across England.
Are appointments at Littleton Surgery face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Littleton Surgery's phone number?
01372 462235.