Bewbush Medical Centre, Crawley: patient reviews and CQC rating
Bewbush Medical Centre is a GP practice in Crawley with 6,202 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2018. It has 0.9 full-time-equivalent qualified GPs, or 7,063 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bewbush Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 88%, above the England figure of 69%. Its weakest is the share who said the healthcare professional was good at listening to them: 79%, below the England figure of 87%. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 11th of the 13 practices in Crawley with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 17 points lower than in 2025 (89%). 100 patients answered the survey (response rate 21%).
| Survey question | Bewbush Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 72% | 78% | 77% |
| Easy to contact by phone | 73% | 55% | 57% |
| Easy to contact via the website | 63% | 59% | 58% |
| Easy to contact via the NHS App | 68% | 54% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 88% | 70% | 69% |
| Listened to well | 79% | 88% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 84% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 14 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bewbush Medical Centre is Good, published in September 2018. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,202 patients were registered at Bewbush Medical Centre in September 2026, down 4.6% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 0.9 full-time-equivalent qualified GPs, there are 7,063 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.9 | 0.9 |
| August 2024 | 0.9 | 0.9 |
| August 2025 | 0.9 | 0.9 |
| August 2026 | 0.9 | 0.9 |
From June 2026 to August 2026 the practice recorded 2,487 appointments a month, or 401 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 57% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Bewbush Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 401 | 521 | 510 |
| Face to face | 80% | 58% | 63% |
| Same day as booked | 57% | 45% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.1% against 7.9%) and asthma (9.9% against 6.6%). It has a lower share for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.1% against 0.8%). The practice's patients live in areas with an average deprivation score of 27.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.4 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% |
| Depression | 18+ yrs | 12.2% | 14.3% |
| Diabetes | 17+ yrs | 12.1% | 7.9% |
| Asthma | 6+ yrs | 9.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| COPD | All ages | 1.8% | 1.9% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.1% | 74.9% |
Bewbush Medical Centre, Bewbush Place, Bewbush, Crawley, RH11 8XT. Phone: 01293 592230. Website: www.bewbushmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Gossops Green Medical Centre | 0.6 km | 75% |
| Coachmans Medical Practice | 1.6 km | 76% |
| Southgate Medical Group | 2.0 km | 80% |
| Ifield Medical Practice | 2.1 km | 85% |
| Langley Corner Surgery | 2.5 km | 79% |
- Coachmans Medical Practice (76% overall experience good)
- Gossops Green Medical Centre (75% overall experience good)
- Saxonbrook Medical (63% overall experience good)
How do patients rate Bewbush Medical Centre?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Bewbush Medical Centre as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Bewbush Medical Centre?
6,202 patients were registered in September 2026, down 4.6% on a year earlier.
What is Bewbush Medical Centre's CQC rating?
Good overall, published in September 2018.
How many GPs does Bewbush Medical Centre have?
0.9 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 7,063 patients per GP against 2,171 across England.
Are appointments at Bewbush Medical Centre face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bewbush Medical Centre's phone number?
01293 592230.