South Crawley PCN: primary care network practices and patient survey
South Crawley PCN is a primary care network of 4 GP practices with 43,269 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,139 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in South Crawley PCN with survey results, the share of patients describing their overall experience as good ranges from 63% at Saxonbrook Medical to 76% at Coachmans Medical Practice, with a median of 73% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Bewbush Medical Centre has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Coachmans Medical Practice | 9,864 | 76% | 42% | Good | 2,789 |
| Gossops Green Medical Centre | 7,270 | 75% | 49% | Good | 2,515 |
| Bewbush Medical Centre | 6,202 | 72% | 73% | Good | 7,063 |
| Saxonbrook Medical | 19,933 | 63% | 42% | Good | 3,076 |
Results for the network as a whole, from 402 responses, against Surrey and Sussex and England.
| Survey question | South Crawley PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 69% | 78% | 77% |
| Easy to contact by phone | 48% | 55% | 57% |
| Easy to contact via the website | 52% | 59% | 58% |
| Easy to contact via the NHS App | 38% | 54% | 54% |
| Reception team helpful | 75% | 86% | 85% |
| Last contact good | 67% | 73% | 73% |
| Wait for appointment about right | 71% | 70% | 69% |
| Listened to well | 80% | 88% | 87% |
| Treated with care and concern | 79% | 88% | 86% |
| Confidence and trust in the clinician | 87% | 94% | 93% |
| Needs met | 85% | 91% | 90% |
There are 3,139 registered patients per full-time-equivalent qualified GP in South Crawley PCN, more than England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 615 appointments a month per 1,000 patients (England: 510), 41% of them face to face. 62% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | South Crawley PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 3,139 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 615 | 521 | 510 |
| Face-to-face appointments | 41% | 58% | 63% |
| Same day as booked | 62% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 12% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in South Crawley PCN is diabetes (8.8% against 7.9%), and the furthest below is palliative care (0.1% against 0.6%).
| Condition register | Age group | South Crawley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% | 6,509 |
| Depression | 18+ yrs | 12.6% | 14.3% | 4,229 |
| Diabetes | 17+ yrs | 8.8% | 7.9% | 3,002 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 2,936 |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% | 958 |
| Cancer | All ages | 2.8% | 3.8% | 1,239 |
| Coronary heart disease | All ages | 2.3% | 3.0% | 1,025 |
| COPD | All ages | 1.9% | 1.9% | 841 |
| Atrial fibrillation | All ages | 1.3% | 2.2% | 551 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 522 |
| Heart failure | All ages | 1.0% | 1.1% | 422 |
| Serious mental illness | All ages | 0.8% | 1.0% | 371 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 266 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 226 |
| Learning disability | All ages | 0.6% | 0.6% | 280 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 71 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 147 |
| Dementia | All ages | 0.2% | 0.8% | 98 |
| Palliative care | All ages | 0.1% | 0.6% | 53 |
- Alps Group PCN (4 practices)
- Crawley Care Collaborative PCN (4 practices)
- East & Central Brighton PCN (9 practices)
- Eastbourne East PCN (3 practices)
- Hailsham PCN (2 practices)
- Healthy Crawley PCN (4 practices)
- Victoria Eastbourne PCN (4 practices)
- West Hove PCN (4 practices)
Which practices are in South Crawley PCN?
Bewbush Medical Centre, Coachmans Medical Practice, Gossops Green Medical Centre and Saxonbrook Medical.
How do patients rate South Crawley PCN?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does South Crawley PCN cover?
43,269 registered patients across 4 practices in September 2026.
How many patients per GP does South Crawley PCN have?
3,139 per full-time-equivalent qualified GP, against 2,171 across England.