Healthy Crawley PCN: primary care network practices and patient survey
Healthy Crawley PCN is a primary care network of 4 GP practices with 52,026 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,114 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Healthy Crawley PCN with survey results, the share of patients describing their overall experience as good ranges from 74% at Furnace Green Surgery to 85% at Woodlands & Clerklands Partnership, with a median of 84% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Ifield Medical Practice has the highest share finding it easy to get through by phone (74%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Woodlands & Clerklands Partnership | 17,453 | 85% | 66% | Good | 1,988 |
| Ifield Medical Practice | 10,866 | 85% | 74% | Good | 3,026 |
| Pound Hill Medical Group | 16,803 | 84% | 64% | Good | 2,067 |
| Furnace Green Surgery | 6,904 | 74% | 70% | Good | 1,683 |
Results for the network as a whole, from 412 responses, against Surrey and Sussex and England.
| Survey question | Healthy Crawley PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 83% | 78% | 77% |
| Easy to contact by phone | 68% | 55% | 57% |
| Easy to contact via the website | 61% | 59% | 58% |
| Easy to contact via the NHS App | 61% | 54% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 74% | 73% | 73% |
| Wait for appointment about right | 77% | 70% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
There are 2,114 registered patients per full-time-equivalent qualified GP in Healthy Crawley PCN, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 422 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.7% over the year (England: shrank 1.1%).
| Measure | Healthy Crawley PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,114 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 422 | 521 | 510 |
| Face-to-face appointments | 67% | 58% | 63% |
| Same day as booked | 41% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 18% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Healthy Crawley PCN is learning disability (0.8% against 0.6%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Healthy Crawley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.5% | 15.2% | 7,177 |
| Depression | 18+ yrs | 13.3% | 14.3% | 5,526 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 3,404 |
| Asthma | 6+ yrs | 6.3% | 6.6% | 3,128 |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% | 2,394 |
| Cancer | All ages | 4.0% | 3.8% | 2,122 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,670 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 1,110 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 924 |
| COPD | All ages | 1.5% | 1.9% | 820 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 234 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 389 |
| Heart failure | All ages | 0.9% | 1.1% | 481 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 350 |
| Learning disability | All ages | 0.8% | 0.6% | 418 |
| Serious mental illness | All ages | 0.8% | 1.0% | 405 |
| Dementia | All ages | 0.5% | 0.8% | 274 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 215 |
| Palliative care | All ages | 0.2% | 0.6% | 114 |
- Alps Group PCN (4 practices)
- Crawley Care Collaborative PCN (4 practices)
- East & Central Brighton PCN (9 practices)
- Eastbourne East PCN (3 practices)
- Hailsham PCN (2 practices)
- South Crawley PCN (4 practices)
- Victoria Eastbourne PCN (4 practices)
- West Hove PCN (4 practices)
Which practices are in Healthy Crawley PCN?
Furnace Green Surgery, Ifield Medical Practice, Pound Hill Medical Group and Woodlands & Clerklands Partnership.
How do patients rate Healthy Crawley PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Healthy Crawley PCN cover?
52,026 registered patients across 4 practices in September 2026.
How many patients per GP does Healthy Crawley PCN have?
2,114 per full-time-equivalent qualified GP, against 2,171 across England.