Gossops Green Medical Centre, Crawley: patient reviews and CQC rating
Gossops Green Medical Centre is a GP practice in Crawley with 7,270 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 2.9 full-time-equivalent qualified GPs, or 2,515 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gossops Green Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 39%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 9th of the 13 practices in Crawley with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (75%). 101 patients answered the survey (response rate 24%).
| Survey question | Gossops Green Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 75% | 78% | 77% |
| Easy to contact by phone | 49% | 55% | 57% |
| Easy to contact via the website | 39% | 59% | 58% |
| Easy to contact via the NHS App | 44% | 54% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 60% | 73% | 73% |
| Wait for appointment about right | 85% | 70% | 69% |
| Listened to well | 81% | 88% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 191 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Gossops Green Medical Centre is Good, published in March 2017. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,270 patients were registered at Gossops Green Medical Centre in September 2026, almost the same as a year earlier.
16% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 2,515 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 3.1 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 2.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 2,861 appointments a month, or 394 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 49% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Gossops Green Medical Centre | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 394 | 521 | 510 |
| Face to face | 61% | 58% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%). It has a lower share for dementia (0.3% against 0.8%) and atrial fibrillation (1.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 22.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.7 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.3% | 14.3% |
| High blood pressure | All ages | 15.6% | 15.2% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Learning disability | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.1% | 74.9% |
Gossops Green Medical Centre, Hurst Close, Gossops Green, Crawley, RH11 8TY. Phone: 01293 228328.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bewbush Medical Centre | 0.6 km | 72% |
| Coachmans Medical Practice | 1.5 km | 76% |
| Ifield Medical Practice | 1.6 km | 85% |
| Southgate Medical Group | 1.6 km | 80% |
| Langley Corner Surgery | 2.1 km | 79% |
- Bewbush Medical Centre (72% overall experience good)
- Coachmans Medical Practice (76% overall experience good)
- Saxonbrook Medical (63% overall experience good)
How do patients rate Gossops Green Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Gossops Green Medical Centre as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Gossops Green Medical Centre?
7,270 patients were registered in September 2026, down 0.1% on a year earlier.
What is Gossops Green Medical Centre's CQC rating?
Good overall, published in March 2017.
How many GPs does Gossops Green Medical Centre have?
2.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,515 patients per GP against 2,171 across England.
Are appointments at Gossops Green Medical Centre face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gossops Green Medical Centre's phone number?
01293 228328.