Langley Corner Surgery, Crawley: patient reviews and CQC rating
Langley Corner Surgery is a GP practice in Crawley with 11,850 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 5.8 full-time-equivalent qualified GPs, or 2,050 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Langley Corner Surgery
Its best result against England is the share who found the reception and administrative team helpful: 88%, against 85% across England. Its weakest is the share who said the wait for their last appointment was about right: 63%, against 69% across England. With 102 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 6th of the 13 practices in Crawley with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (70%). 102 patients answered the survey (response rate 23%).
| Survey question | Langley Corner Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 79% | 78% | 77% |
| Easy to contact by phone | 53% | 55% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 54% | 54% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 211 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Langley Corner Surgery is Good, published in March 2018. All 5 key questions are rated Good. It held the same rating in the report before (August 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,850 patients were registered at Langley Corner Surgery in September 2026, down 2.3% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 2,050 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.3 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.3 | 9.1 |
| August 2024 | 6.3 | 9.1 |
| August 2025 | 5.8 | 6.4 |
| August 2026 | 5.8 | 8.8 |
From June 2026 to August 2026 the practice recorded 5,464 appointments a month, or 461 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 34% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Langley Corner Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 461 | 521 | 510 |
| Face to face | 66% | 58% | 63% |
| Same day as booked | 34% | 45% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%) and depression (17.6% against 14.3%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.6% | 14.3% |
| High blood pressure | All ages | 15.2% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| COPD | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
Langley Corner Surgery, Ifield Green, Ifield, Crawley, RH11 0NF. Phone: 0844 815 1893. Website: www.langleycornersurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ifield Medical Practice | 0.5 km | 85% |
| Leacroft Medical Practice | 1.2 km | 84% |
| Gossops Green Medical Centre | 2.1 km | 75% |
| Bewbush Medical Centre | 2.5 km | 72% |
| Southgate Medical Group | 2.9 km | 80% |
- Bridge Medical Centre (78% overall experience good)
- Leacroft Medical Practice (84% overall experience good)
- Southgate Medical Group (80% overall experience good)
How do patients rate Langley Corner Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Langley Corner Surgery as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at Langley Corner Surgery?
11,850 patients were registered in September 2026, down 2.3% on a year earlier.
What is Langley Corner Surgery's CQC rating?
Good overall, published in March 2018.
How many GPs does Langley Corner Surgery have?
5.8 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,050 patients per GP against 2,171 across England.
Are appointments at Langley Corner Surgery face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Langley Corner Surgery's phone number?
0844 815 1893.