GP practices in North East and North Cumbria: access, ratings and patient survey

North East and North Cumbria covers 335 GP practices with 3,213,668 registered patients (September 2026). 80% of patients described their overall experience as good in the 2026 GP Patient Survey, the 7th highest of 36 ICBs (England: 77%). There are 2,088 patients per qualified GP, against 2,171 across England.

Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.

Results across North East and North Cumbria from 36,486 responses, against England.

Survey questionNorth East and North CumbriaEngland
Overall experience good80%77%
Easy to contact by phone62%57%
Easy to contact via the website59%58%
Easy to contact via the NHS App58%54%
Reception team helpful88%85%
Last contact good76%73%
Wait for appointment about right72%69%
Listened to well89%87%
Treated with care and concern88%86%
Confidence and trust in the clinician93%93%
Needs met91%90%

There are 2,088 registered patients per full-time-equivalent qualified GP in North East and North Cumbria, close to England's 2,171. Practices recorded 550 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 42% of appointments took place on the day they were booked (England: 45%). 22% of registered patients are aged 65 or over (England: 19%).

MeasureNorth East and North CumbriaEngland
Patients per qualified GP2,0882,171
Appointments per 1,000 patients a month550510
Face-to-face appointments68%63%
Same day as booked42%45%
Did not attend4%4%
Patients aged 65 or over22%19%

Patients per qualified GP by council area, for practices located in each.

Council areaPracticesRegistered patientsPatients per GPSame-day appointments
Redcar and Cleveland14139,5682,56840%
Darlington11114,2462,47936%
Cumberland24289,4942,43640%
South Tyneside20157,6712,37939%
Stockton-on-Tees20215,4592,35042%
Hartlepool1199,4392,33540%
Middlesbrough19166,7362,24346%
County Durham61566,9282,11838%
Newcastle upon Tyne29345,1572,05950%
Sunderland39292,5611,96143%
Gateshead24211,9991,83543%
North Tyneside19221,8411,80743%
Northumberland36345,2241,77142%
Westmorland and Furness34234,4441,75936%

Among practices with at least 100 survey responses, Gainford Surgery has the highest share of patients rating their overall experience good (100%) and Union Brae and Norham Practice the lowest (48%).

PracticeTownOverall experience goodResponses
Gainford SurgeryDarlington100%105
Rockliffe Court SurgeryDarlington99%112
Greystoke SurgeryMorpeth98%116
Sunniside SurgeryNewcastle Upon Tyne97%116
Southlands Medical GroupSunderland96%114
Wooler HealthWooler96%129
Aspatria Medical GroupWigton96%119
Hylton Medical GroupSunderland95%119
Woodview Medical PracticeBishop Auckland95%104
Annfield Plain SurgeryStanley95%110
Havelock Grange PracticeHartlepool60%125
Redhouse Medical CentreSunderland58%100
Gladstone House SurgeryHartlepool57%105
Ferryhill & Chilton Medical PracticeFerryhill57%105
Lanchester Medical CentreDurham57%103
Eden Medical GroupCarlisle57%119
Westerhope Medical GroupNewcastle Upon Tyne56%105
Village Medical CentreMiddlesbrough56%109
Wynyard Medical CentreHartlepool54%114
Union Brae and Norham PracticeBerwick Upon Tweed48%107

Relative to England, the register furthest above England's rate at practices in North East and North Cumbria is peripheral arterial disease (0.8% against 0.6%).

Condition registerAge groupNorth East and North Cumbria (2024/25)EnglandPatients on register
High blood pressureAll ages17.9%15.2%573,489
Depression18+ yrs16.3%14.3%426,586
Diabetes17+ yrs8.9%7.9%235,605
Asthma6+ yrs7.5%6.6%227,122
Chronic kidney disease18+ yrs5.3%4.6%138,462
CancerAll ages4.2%3.8%135,895
Coronary heart diseaseAll ages3.9%3.0%124,698
COPDAll ages2.8%1.9%91,003
Atrial fibrillationAll ages2.6%2.2%84,936
Stroke and TIAAll ages2.5%1.9%78,796
Heart failureAll ages1.4%1.1%43,666
Osteoporosis50+ yrs1.2%1.2%15,252
Serious mental illnessAll ages1.0%1.0%33,427
Epilepsy18+ yrs1.0%0.8%25,696
Rheumatoid arthritis16+ yrs0.9%0.8%25,017
DementiaAll ages0.9%0.8%29,469
Peripheral arterial diseaseAll ages0.8%0.6%27,190
Learning disabilityAll ages0.8%0.6%24,952
Palliative careAll ages0.7%0.6%22,462

How many GP practices are in North East and North Cumbria?

335, with 3,213,668 registered patients in September 2026.

How do patients rate GP practices in North East and North Cumbria?

80% described their overall experience as good in the 2026 GP Patient Survey, the 7th highest of 36 ICBs.

How many patients are there per GP in North East and North Cumbria?

2,088 per full-time-equivalent qualified GP, against 2,171 across England.

What share of GP appointments in North East and North Cumbria are face to face?

68%, against 63% across England.

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Cite this page

<a href="https://localgps.co.uk/icb/north-east-and-north-cumbria">https://localgps.co.uk/icb/north-east-and-north-cumbria</a>