Gateshead East PCN: primary care network practices and patient survey
Gateshead East PCN is a primary care network of 4 GP practices with 29,004 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 1,818 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Gateshead East PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at St Albans Medical Group to 89% at Pelaw Medical Practice, with a median of 83% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Pelaw Medical Practice has the highest share finding it easy to get through by phone (84%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Pelaw Medical Practice | 5,772 | 89% | 84% | Good | 1,884 |
| Crowhall Medical Group | 6,422 | 86% | 67% | Good | 6,255 |
| Longrigg Medical Centre | 9,794 | 80% | 53% | Good | 1,494 |
| St Albans Medical Group | 7,016 | 70% | 58% | Good | 1,322 |
Results for the network as a whole, from 416 responses, against North East and North Cumbria and England.
| Survey question | Gateshead East PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 80% | 80% | 77% |
| Easy to contact by phone | 63% | 62% | 57% |
| Easy to contact via the website | 56% | 59% | 58% |
| Easy to contact via the NHS App | 48% | 58% | 54% |
| Reception team helpful | 88% | 88% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 70% | 72% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
There are 1,818 registered patients per full-time-equivalent qualified GP in Gateshead East PCN, fewer than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 550 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 57% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Gateshead East PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 1,818 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 550 | 550 | 510 |
| Face-to-face appointments | 67% | 68% | 63% |
| Same day as booked | 57% | 42% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 21% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Gateshead East PCN is copd (3.6% against 1.9%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Gateshead East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% | 5,933 |
| Depression | 18+ yrs | 18.6% | 14.3% | 4,425 |
| Diabetes | 17+ yrs | 9.9% | 7.9% | 2,395 |
| Asthma | 6+ yrs | 8.6% | 6.6% | 2,410 |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% | 1,488 |
| Cancer | All ages | 4.1% | 3.8% | 1,209 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 1,087 |
| COPD | All ages | 3.6% | 1.9% | 1,059 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 766 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 759 |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% | 184 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 280 |
| Serious mental illness | All ages | 1.1% | 1.0% | 326 |
| Heart failure | All ages | 1.1% | 1.1% | 321 |
| Dementia | All ages | 1.0% | 0.8% | 309 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 305 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 245 |
| Learning disability | All ages | 0.6% | 0.6% | 171 |
| Palliative care | All ages | 0.4% | 0.6% | 117 |
- Birtley and Central Gateshead PCN (4 practices)
- Gateshead Central South PCN (8 practices)
- Gateshead Inner West PCN (4 practices)
- Gateshead Outer West PCN (4 practices)
Which practices are in Gateshead East PCN?
Crowhall Medical Group, Longrigg Medical Centre, Pelaw Medical Practice and St Albans Medical Group.
How do patients rate Gateshead East PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Gateshead East PCN cover?
29,004 registered patients across 4 practices in September 2026.
How many patients per GP does Gateshead East PCN have?
1,818 per full-time-equivalent qualified GP, against 2,171 across England.