Longrigg Medical Centre, Gateshead: patient reviews and CQC rating
Longrigg Medical Centre is a GP practice in Gateshead with 9,794 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 6.6 full-time-equivalent qualified GPs, or 1,494 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Longrigg Medical Centre
Its best result against England is the share who described their overall experience of the practice as good: 80%, against 77% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 41%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 11th of the 16 practices in Gateshead with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 16 points higher than in 2025 (64%). 105 patients answered the survey (response rate 28%).
| Survey question | Longrigg Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 80% | 80% | 77% |
| Easy to contact by phone | 53% | 62% | 57% |
| Easy to contact via the website | 58% | 59% | 58% |
| Easy to contact via the NHS App | 41% | 58% | 54% |
| Reception team helpful | 86% | 88% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 71% | 72% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Longrigg Medical Centre is Good, published in January 2018. All 5 key questions are rated Good. It held the same rating in the report before (April 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,794 patients were registered at Longrigg Medical Centre in September 2026, down 3.0% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 6.6 full-time-equivalent qualified GPs, there are 1,494 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 3.4 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.9 | 9.9 |
| August 2024 | 6.9 | 10.5 |
| August 2025 | 6.9 | 11.0 |
| August 2026 | 6.6 | 9.8 |
From June 2026 to August 2026 the practice recorded 5,181 appointments a month, or 529 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 53% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Longrigg Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 529 | 550 | 510 |
| Face to face | 47% | 68% | 63% |
| Same day as booked | 53% | 42% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 9% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.2% against 0.6%), COPD (3.8% against 1.9%) and osteoporosis (1.9% against 1.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 31.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.8% | 15.2% |
| Depression | 18+ yrs | 18.7% | 14.3% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Asthma | 6+ yrs | 9.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| COPD | All ages | 3.8% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.3% | 74.9% |
Longrigg Medical Centre, 2 Longrigg, Leam Lane Estate, Felling, Gateshead, NE10 8PH. Phone: 0191 469 2173. Website: www.longriggmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pelaw Medical Practice | 1.3 km | 89% |
| Crowhall Medical Group | 1.5 km | 86% |
| St Albans Medical Group | 1.5 km | 70% |
| Dr Kaura and Partners | 2.5 km | 70% |
| St Anthony's Health Centre | 2.6 km | 82% |
- Crowhall Medical Group (86% overall experience good)
- Pelaw Medical Practice (89% overall experience good)
- St Albans Medical Group (70% overall experience good)
How do patients rate Longrigg Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Longrigg Medical Centre as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at Longrigg Medical Centre?
9,794 patients were registered in September 2026, down 3.0% on a year earlier.
What is Longrigg Medical Centre's CQC rating?
Good overall, published in January 2018.
How many GPs does Longrigg Medical Centre have?
6.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,494 patients per GP against 2,171 across England.
Are appointments at Longrigg Medical Centre face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Longrigg Medical Centre's phone number?
0191 469 2173.