Gateshead Central South PCN: primary care network practices and patient survey
Gateshead Central South PCN is a primary care network of 8 GP practices with 60,125 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,904 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 8 practices in Gateshead Central South PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at Dr Kaura and Partners to 93% at Fell Cottage Surgery, with a median of 83% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Bensham Family Practice has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Fell Cottage Surgery | 8,863 | 93% | 83% | Good | 2,145 |
| Beacon View Medical Centre | 5,882 | 91% | 80% | Good | 1,634 |
| Bewick Road Surgery | 8,680 | 89% | 64% | Good | 2,893 |
| Bensham Family Practice | 3,580 | 84% | 91% | Good | 1,678 |
| Fell Tower Medical Centre | 7,321 | 81% | 51% | Good | 1,986 |
| Millennium Family Practice | 3,585 | 79% | 78% | Good | 2,988 |
| Central Gateshead Medical Group | 10,046 | 77% | 50% | Good | 1,637 |
| Dr Kaura and Partners | 12,168 | 70% | 61% | Good | 1,582 |
Results for the network as a whole, from 900 responses, against North East and North Cumbria and England.
| Survey question | Gateshead Central South PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 82% | 80% | 77% |
| Easy to contact by phone | 67% | 62% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 61% | 58% | 54% |
| Reception team helpful | 90% | 88% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 73% | 72% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 89% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
There are 1,904 registered patients per full-time-equivalent qualified GP in Gateshead Central South PCN, fewer than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 398 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Gateshead Central South PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 1,904 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 398 | 550 | 510 |
| Face-to-face appointments | 78% | 68% | 63% |
| Same day as booked | 42% | 42% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 19% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Gateshead Central South PCN is peripheral arterial disease (0.8% against 0.6%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Gateshead Central South PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 18.4% | 14.3% | 8,887 |
| High blood pressure | All ages | 16.3% | 15.2% | 9,893 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 4,000 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 4,331 |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% | 2,540 |
| Cancer | All ages | 4.0% | 3.8% | 2,416 |
| Coronary heart disease | All ages | 3.4% | 3.0% | 2,087 |
| COPD | All ages | 2.8% | 1.9% | 1,686 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 1,466 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 1,454 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 301 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 589 |
| Heart failure | All ages | 1.1% | 1.1% | 669 |
| Serious mental illness | All ages | 1.1% | 1.0% | 662 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 460 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 508 |
| Dementia | All ages | 0.8% | 0.8% | 456 |
| Learning disability | All ages | 0.7% | 0.6% | 449 |
| Palliative care | All ages | 0.3% | 0.6% | 209 |
- Birtley and Central Gateshead PCN (4 practices)
- Gateshead East PCN (4 practices)
- Gateshead Inner West PCN (4 practices)
- Gateshead Outer West PCN (4 practices)
Which practices are in Gateshead Central South PCN?
Beacon View Medical Centre, Bensham Family Practice, Bewick Road Surgery, Central Gateshead Medical Group, Dr Kaura and Partners, Fell Cottage Surgery, Fell Tower Medical Centre and Millennium Family Practice.
How do patients rate Gateshead Central South PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Gateshead Central South PCN cover?
60,125 registered patients across 8 practices in September 2026.
How many patients per GP does Gateshead Central South PCN have?
1,904 per full-time-equivalent qualified GP, against 2,171 across England.