Bewick Road Surgery, Gateshead: patient reviews and CQC rating
Bewick Road Surgery is a GP practice in Gateshead with 8,680 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 3.0 full-time-equivalent qualified GPs, or 2,893 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bewick Road Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 72%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 61%, against 69% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 5th of the 16 practices in Gateshead with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (93%). 100 patients answered the survey (response rate 19%).
| Survey question | Bewick Road Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 89% | 80% | 77% |
| Easy to contact by phone | 64% | 62% | 57% |
| Easy to contact via the website | 67% | 59% | 58% |
| Easy to contact via the NHS App | 72% | 58% | 54% |
| Reception team helpful | 98% | 88% | 85% |
| Last contact good | 88% | 76% | 73% |
| Wait for appointment about right | 61% | 72% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 89% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 99% of 160 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bewick Road Surgery is Good, published in December 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
8,680 patients were registered at Bewick Road Surgery in September 2026, up 3.1% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,893 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 5.1 |
| August 2024 | 3.0 | 4.9 |
| August 2025 | 3.0 | 5.1 |
| August 2026 | 3.0 | 5.6 |
From June 2026 to August 2026 the practice recorded 2,306 appointments a month, or 266 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 36% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Bewick Road Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 266 | 550 | 510 |
| Face to face | 83% | 68% | 63% |
| Same day as booked | 36% | 42% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a lower share of patients for heart failure (0.6% against 1.1%), chronic kidney disease (2.6% against 4.6%) and atrial fibrillation (1.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 42.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.2 years for women and 73.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.8% | 14.3% |
| High blood pressure | All ages | 10.1% | 15.2% |
| Diabetes | 17+ yrs | 5.2% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| COPD | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.2% | 74.9% |
Bewick Road Surgery, 10 Bewick Road, Gateshead, NE8 4DP. Phone: 0191 477 2296.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Central Gateshead Medical Group | 0.2 km | 77% |
| Oxford Terrace & Rawling Road Medical Group | 0.4 km | 89% |
| Bridges Medical Practice | 0.8 km | 86% |
| Millennium Family Practice | 0.8 km | 79% |
| Second Street Surgery | 0.9 km | 85% |
- Beacon View Medical Centre (91% overall experience good)
- Bensham Family Practice (84% overall experience good)
- Central Gateshead Medical Group (77% overall experience good)
- Dr Kaura and Partners (70% overall experience good)
- Fell Cottage Surgery (93% overall experience good)
- Fell Tower Medical Centre (81% overall experience good)
- Millennium Family Practice (79% overall experience good)
How do patients rate Bewick Road Surgery?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Bewick Road Surgery as good, above the England figure of 77%. 64% found it easy to get through by phone.
How many patients are registered at Bewick Road Surgery?
8,680 patients were registered in September 2026, up 3.1% on a year earlier.
What is Bewick Road Surgery's CQC rating?
Good overall, published in December 2016.
How many GPs does Bewick Road Surgery have?
3.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,893 patients per GP against 2,171 across England.
Are appointments at Bewick Road Surgery face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bewick Road Surgery's phone number?
0191 477 2296.