Beacon View Medical Centre, Gateshead: patient reviews and CQC rating
Beacon View Medical Centre is a GP practice in Gateshead with 5,882 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 3.6 full-time-equivalent qualified GPs, or 1,634 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Beacon View Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 81%, above the England figure of 54%. Its weakest is the share who said their needs were met at their last appointment: 89%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 16 practices in Gateshead with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (83%). 119 patients answered the survey (response rate 28%).
| Survey question | Beacon View Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 91% | 80% | 77% |
| Easy to contact by phone | 80% | 62% | 57% |
| Easy to contact via the website | 78% | 59% | 58% |
| Easy to contact via the NHS App | 81% | 58% | 54% |
| Reception team helpful | 89% | 88% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 94% | 72% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 18 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Beacon View Medical Centre is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (February 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,882 patients were registered at Beacon View Medical Centre in September 2026, up 2.1% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 1,634 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.3 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 7.0 |
| August 2024 | 2.9 | 5.7 |
| August 2025 | 2.9 | 6.1 |
| August 2026 | 3.6 | 6.6 |
From June 2026 to August 2026 the practice recorded 2,277 appointments a month, or 387 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 58% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Beacon View Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 387 | 550 | 510 |
| Face to face | 61% | 68% | 63% |
| Same day as booked | 58% | 42% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.7% against 1.9%), a learning disability (1.1% against 0.6%) and peripheral arterial disease (1.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 32.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.7 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.1% | 14.3% |
| High blood pressure | All ages | 15.4% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.4% | 4.6% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Cancer | All ages | 4.0% | 3.8% |
| COPD | All ages | 3.7% | 1.9% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Learning disability | All ages | 1.1% | 0.6% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.8% | 74.9% |
Beacon View Medical Centre, Beacon Lough Road, Gateshead, NE9 6YS. Phone: 0191 482 4000. Website: www.beaconviewmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Fell Cottage Surgery | 0.9 km | 93% |
| Fell Tower Medical Centre | 1.0 km | 81% |
| Dr Kaura and Partners | 1.2 km | 70% |
| Crowhall Medical Group | 2.0 km | 86% |
| St Albans Medical Group | 2.0 km | 70% |
- Bensham Family Practice (84% overall experience good)
- Bewick Road Surgery (89% overall experience good)
- Central Gateshead Medical Group (77% overall experience good)
- Dr Kaura and Partners (70% overall experience good)
- Fell Cottage Surgery (93% overall experience good)
- Fell Tower Medical Centre (81% overall experience good)
- Millennium Family Practice (79% overall experience good)
How do patients rate Beacon View Medical Centre?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Beacon View Medical Centre as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Beacon View Medical Centre?
5,882 patients were registered in September 2026, up 2.1% on a year earlier.
What is Beacon View Medical Centre's CQC rating?
Good overall, published in August 2018.
How many GPs does Beacon View Medical Centre have?
3.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,634 patients per GP against 2,171 across England.
Are appointments at Beacon View Medical Centre face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Beacon View Medical Centre's phone number?
0191 482 4000.