Gateshead Inner West PCN: primary care network practices and patient survey
Gateshead Inner West PCN is a primary care network of 4 GP practices with 45,554 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 1,915 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Gateshead Inner West PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Glenpark Medical Practice to 97% at Sunniside Surgery, with a median of 80% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Sunniside Surgery has the highest share finding it easy to get through by phone (95%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Sunniside Surgery | 3,951 | 97% | 95% | Good | 2,102 |
| The Whickham Practice | 15,530 | 81% | 67% | Good | 1,765 |
| Chainbridge Medical Partnership | 11,518 | 78% | 62% | Good | 2,550 |
| Glenpark Medical Practice | 14,555 | 75% | 63% | Good | 1,694 |
Results for the network as a whole, from 397 responses, against North East and North Cumbria and England.
| Survey question | Gateshead Inner West PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 80% | 80% | 77% |
| Easy to contact by phone | 67% | 62% | 57% |
| Easy to contact via the website | 60% | 59% | 58% |
| Easy to contact via the NHS App | 65% | 58% | 54% |
| Reception team helpful | 90% | 88% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 72% | 72% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
There are 1,915 registered patients per full-time-equivalent qualified GP in Gateshead Inner West PCN, fewer than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 523 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.0% over the year (England: shrank 1.1%).
| Measure | Gateshead Inner West PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 1,915 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 523 | 550 | 510 |
| Face-to-face appointments | 68% | 68% | 63% |
| Same day as booked | 42% | 42% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 24% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Gateshead Inner West PCN is rheumatoid arthritis (1.2% against 0.8%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Gateshead Inner West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.0% | 15.2% | 9,110 |
| Depression | 18+ yrs | 16.6% | 14.3% | 6,213 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 3,258 |
| Asthma | 6+ yrs | 8.1% | 6.6% | 3,511 |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% | 2,456 |
| Cancer | All ages | 4.9% | 3.8% | 2,209 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,592 |
| Atrial fibrillation | All ages | 2.9% | 2.2% | 1,306 |
| Stroke and TIA | All ages | 2.8% | 1.9% | 1,255 |
| COPD | All ages | 2.5% | 1.9% | 1,133 |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% | 308 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 464 |
| Heart failure | All ages | 1.2% | 1.1% | 528 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 409 |
| Serious mental illness | All ages | 0.9% | 1.0% | 417 |
| Dementia | All ages | 0.9% | 0.8% | 398 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 384 |
| Learning disability | All ages | 0.7% | 0.6% | 307 |
| Palliative care | All ages | 0.4% | 0.6% | 167 |
- Birtley and Central Gateshead PCN (4 practices)
- Gateshead Central South PCN (8 practices)
- Gateshead East PCN (4 practices)
- Gateshead Outer West PCN (4 practices)
Which practices are in Gateshead Inner West PCN?
Chainbridge Medical Partnership, Glenpark Medical Practice, Sunniside Surgery and The Whickham Practice.
How do patients rate Gateshead Inner West PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Gateshead Inner West PCN cover?
45,554 registered patients across 4 practices in September 2026.
How many patients per GP does Gateshead Inner West PCN have?
1,915 per full-time-equivalent qualified GP, against 2,171 across England.