Sunniside Surgery, Newcastle Upon Tyne: patient reviews and CQC rating
Sunniside Surgery is a GP practice in Newcastle Upon Tyne with 3,951 registered patients (September 2026). In the 2026 GP Patient Survey, 97% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 1.9 full-time-equivalent qualified GPs, or 2,102 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sunniside Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 97%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 95%, against 90% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 44 practices in Newcastle Upon Tyne with 50 or more responses. 95% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (98%). 116 patients answered the survey (response rate 35%).
| Survey question | Sunniside Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 97% | 80% | 77% |
| Easy to contact by phone | 95% | 62% | 57% |
| Easy to contact via the website | 97% | 59% | 58% |
| Easy to contact via the NHS App | 83% | 58% | 54% |
| Reception team helpful | 100% | 88% | 85% |
| Last contact good | 97% | 76% | 73% |
| Wait for appointment about right | 95% | 72% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 97% | 88% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 63 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sunniside Surgery is Good, published in April 2016. One key question is rated differently: Caring Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
3,951 patients were registered at Sunniside Surgery in September 2026, up 1.5% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,102 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.1 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 2,309 appointments a month, or 584 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 34% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Sunniside Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 584 | 550 | 510 |
| Face to face | 74% | 68% | 63% |
| Same day as booked | 34% | 42% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), epilepsy (1.5% against 0.8%) and chronic kidney disease (7.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 16.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.3 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% |
| Depression | 18+ yrs | 16.3% | 14.3% |
| Asthma | 6+ yrs | 9.0% | 6.6% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| COPD | All ages | 2.3% | 1.9% |
| Epilepsy | 18+ yrs | 1.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.7% | 74.9% |
Sunniside Surgery, 8 Dewhurst Terrace, Sunniside, Newcastle Upon Tyne, NE16 5LP. Phone: 0191 488 3200. Website: www.sunnisidesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Whickham Practice | 2.5 km | 81% |
| Glenpark Medical Practice | 4.1 km | 75% |
| Cedars Medical Group | 4.6 km | 92% |
| Oldwell Surgery | 4.7 km | 84% |
| Hollyhurst Medical Centre | 4.7 km | 80% |
- Chainbridge Medical Partnership (78% overall experience good)
- Glenpark Medical Practice (75% overall experience good)
- The Whickham Practice (81% overall experience good)
How do patients rate Sunniside Surgery?
In the 2026 GP Patient Survey, 97% of patients described their overall experience of Sunniside Surgery as good, above the England figure of 77%. 95% found it easy to get through by phone.
How many patients are registered at Sunniside Surgery?
3,951 patients were registered in September 2026, up 1.5% on a year earlier.
What is Sunniside Surgery's CQC rating?
Good overall, published in April 2016.
How many GPs does Sunniside Surgery have?
1.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,102 patients per GP against 2,171 across England.
Are appointments at Sunniside Surgery face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sunniside Surgery's phone number?
0191 488 3200.