Oldwell Surgery, Blaydon-on-tyne: patient reviews and CQC rating
Oldwell Surgery is a GP practice in Blaydon-on-tyne with 4,650 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2023. It has 3.3 full-time-equivalent qualified GPs, or 1,395 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oldwell Surgery
Its best result against England is the share who described their last contact with the practice as good: 84%, above the England figure of 73%. Its weakest is the share who found it easy to contact the practice using the NHS App: 53%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 1st of the 3 practices in Blaydon on Tyne with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (78%). 106 patients answered the survey (response rate 28%).
| Survey question | Oldwell Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 84% | 80% | 77% |
| Easy to contact by phone | 59% | 62% | 57% |
| Easy to contact via the website | 58% | 59% | 58% |
| Easy to contact via the NHS App | 53% | 58% | 54% |
| Reception team helpful | 90% | 88% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 74% | 72% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 55 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oldwell Surgery is Good, published in December 2023. All 5 key questions are rated Good. It held the same rating in the report before (April 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,650 patients were registered at Oldwell Surgery in September 2026, down 2.4% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 1,395 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.3 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 3.2 |
| August 2024 | 3.2 | 4.9 |
| August 2025 | 3.3 | 4.2 |
| August 2026 | 3.3 | 4.0 |
From June 2026 to August 2026 the practice recorded 1,809 appointments a month, or 389 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 49% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Oldwell Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 389 | 550 | 510 |
| Face to face | 74% | 68% | 63% |
| Same day as booked | 49% | 42% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.0% against 1.9%), peripheral arterial disease (1.0% against 0.6%) and stroke or TIA (3.1% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 26.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.8 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.7% | 15.2% |
| Depression | 18+ yrs | 12.6% | 14.3% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| COPD | All ages | 4.0% | 1.9% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 1.5% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.4% | 74.9% |
Oldwell Surgery, 10 Front Street, Blaydon-on-tyne, NE21 4RD. Phone: 0191 500 2023. Website: www.oldwellsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hollyhurst Medical Centre | 0.0 km | 80% |
| Chainbridge Medical Partnership | 1.2 km | 78% |
| The Whickham Practice | 3.2 km | 81% |
| Newburn Surgery Partnership | 3.6 km | 77% |
| Betts Avenue Medical Group | 3.7 km | 81% |
- Chopwell Primary Healthcare Centre (79% overall experience good)
- Crawcrook Medical Centre (62% overall experience good)
- Hollyhurst Medical Centre (80% overall experience good)
How do patients rate Oldwell Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Oldwell Surgery as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Oldwell Surgery?
4,650 patients were registered in September 2026, down 2.4% on a year earlier.
What is Oldwell Surgery's CQC rating?
Good overall, published in December 2023.
How many GPs does Oldwell Surgery have?
3.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,395 patients per GP against 2,171 across England.
Are appointments at Oldwell Surgery face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oldwell Surgery's phone number?
0191 500 2023.