Newburn Surgery Partnership, Newcastle Upon Tyne: patient reviews and CQC rating
Newburn Surgery Partnership is a GP practice in Newcastle Upon Tyne with 6,338 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in November 2015. It has 4.2 full-time-equivalent qualified GPs, or 1,502 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newburn Surgery Partnership
Its best result against England is the share who found it easy to get through to the practice by phone: 73%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 56%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 28th of the 44 practices in Newcastle Upon Tyne with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (83%). 106 patients answered the survey (response rate 30%).
| Survey question | Newburn Surgery Partnership | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 77% | 80% | 77% |
| Easy to contact by phone | 73% | 62% | 57% |
| Easy to contact via the website | 49% | 59% | 58% |
| Easy to contact via the NHS App | 41% | 58% | 54% |
| Reception team helpful | 86% | 88% | 85% |
| Last contact good | 72% | 76% | 73% |
| Wait for appointment about right | 56% | 72% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 84% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 83% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 178 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Newburn Surgery Partnership is Good, published in November 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,338 patients were registered at Newburn Surgery Partnership in September 2026, up 1.9% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,502 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.2 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 4.4 |
| August 2024 | 3.5 | 5.4 |
| August 2025 | 4.1 | 6.0 |
| August 2026 | 4.2 | 6.4 |
From June 2026 to August 2026 the practice recorded 4,059 appointments a month, or 640 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 51% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Newburn Surgery Partnership | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 640 | 550 | 510 |
| Face to face | 91% | 68% | 63% |
| Same day as booked | 51% | 42% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), COPD (3.3% against 1.9%) and peripheral arterial disease (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 30.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.9% | 15.2% |
| Depression | 18+ yrs | 16.8% | 14.3% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 3.3% | 1.9% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Learning disability | All ages | 1.2% | 0.6% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Palliative care | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.6% | 74.9% |
Newburn Surgery Partnership, 4 Newburn Road, Newburn, Newcastle Upon Tyne, NE15 8LX. Phone: 0191 229 0090. Website: www.newburnsurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Drs Jones & Blaylock | 1.3 km | 75% |
| Parkway Medical Group | 2.2 km | 69% |
| Denton Park Medical Group | 3.0 km | 79% |
| Chainbridge Medical Partnership | 3.1 km | 78% |
| Crawcrook Medical Centre | 3.6 km | 62% |
- Denton Park Medical Group (79% overall experience good)
- Denton Turret Medical Centre (76% overall experience good)
- Drs Jones & Blaylock (75% overall experience good)
- Parkway Medical Group (69% overall experience good)
- Westerhope Medical Group (56% overall experience good)
How do patients rate Newburn Surgery Partnership?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Newburn Surgery Partnership as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Newburn Surgery Partnership?
6,338 patients were registered in September 2026, up 1.9% on a year earlier.
What is Newburn Surgery Partnership's CQC rating?
Good overall, published in November 2015.
How many GPs does Newburn Surgery Partnership have?
4.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,502 patients per GP against 2,171 across England.
Are appointments at Newburn Surgery Partnership face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newburn Surgery Partnership's phone number?
0191 229 0090.