Newcastle Outer West PCN: primary care network practices and patient survey
Newcastle Outer West PCN is a primary care network of 6 GP practices with 52,836 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,950 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Newcastle Outer West PCN with survey results, the share of patients describing their overall experience as good ranges from 56% at Westerhope Medical Group to 79% at Denton Park Medical Group, with a median of 76% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Newburn Surgery Partnership has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Denton Park Medical Group | 7,557 | 79% | 57% | Good | 2,107 |
| Newburn Surgery Partnership | 6,338 | 77% | 73% | Good | 1,502 |
| Denton Turret Medical Centre | 8,949 | 76% | 35% | Good | 3,494 |
| Drs Jones & Blaylock | 7,883 | 75% | 68% | Good | 1,690 |
| Parkway Medical Group | 8,495 | 69% | 48% | Good | 1,839 |
| Westerhope Medical Group | 13,614 | 56% | 38% | Good | 1,830 |
Results for the network as a whole, from 719 responses, against North East and North Cumbria and England.
| Survey question | Newcastle Outer West PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 70% | 80% | 77% |
| Easy to contact by phone | 51% | 62% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 48% | 58% | 54% |
| Reception team helpful | 81% | 88% | 85% |
| Last contact good | 67% | 76% | 73% |
| Wait for appointment about right | 62% | 72% | 69% |
| Listened to well | 82% | 89% | 87% |
| Treated with care and concern | 81% | 88% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
There are 1,950 registered patients per full-time-equivalent qualified GP in Newcastle Outer West PCN, fewer than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 621 appointments a month per 1,000 patients (England: 510), 60% of them face to face. 55% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.5% over the year (England: shrank 1.1%).
| Measure | Newcastle Outer West PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 1,950 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 621 | 550 | 510 |
| Face-to-face appointments | 60% | 68% | 63% |
| Same day as booked | 55% | 42% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 20% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Newcastle Outer West PCN is learning disability (0.9% against 0.6%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Newcastle Outer West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.5% | 15.2% | 8,597 |
| Depression | 18+ yrs | 13.5% | 14.3% | 5,591 |
| Diabetes | 17+ yrs | 9.6% | 7.9% | 4,024 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 3,725 |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% | 2,519 |
| Cancer | All ages | 4.0% | 3.8% | 2,102 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 1,932 |
| COPD | All ages | 2.8% | 1.9% | 1,442 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 1,337 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,290 |
| Heart failure | All ages | 1.0% | 1.1% | 530 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 414 |
| Serious mental illness | All ages | 1.0% | 1.0% | 514 |
| Learning disability | All ages | 0.9% | 0.6% | 492 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 391 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 464 |
| Dementia | All ages | 0.8% | 0.8% | 409 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 102 |
| Palliative care | All ages | 0.4% | 0.6% | 216 |
- Jesmond - Lower Gosforth PCN (3 practices)
- Newcastle East PCN (7 practices)
- Newcastle Inner West PCN (5 practices)
- North Gosforth PCN (3 practices)
- North Tyneside North West PCN (7 practices)
- West End Family Health PCN (3 practices)
Which practices are in Newcastle Outer West PCN?
Denton Park Medical Group, Denton Turret Medical Centre, Drs Jones & Blaylock, Newburn Surgery Partnership, Parkway Medical Group and Westerhope Medical Group.
How do patients rate Newcastle Outer West PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Newcastle Outer West PCN cover?
52,836 registered patients across 6 practices in September 2026.
How many patients per GP does Newcastle Outer West PCN have?
1,950 per full-time-equivalent qualified GP, against 2,171 across England.