Drs Jones & Blaylock, Newcastle Upon Tyne: patient reviews and CQC rating
Drs Jones & Blaylock is a GP practice in Newcastle Upon Tyne with 7,883 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 4.7 full-time-equivalent qualified GPs, or 1,690 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Drs Jones & Blaylock
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 80%, against 86% across England. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 33rd of the 44 practices in Newcastle Upon Tyne with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (82%). 112 patients answered the survey (response rate 31%).
| Survey question | Drs Jones & Blaylock | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 75% | 80% | 77% |
| Easy to contact by phone | 68% | 62% | 57% |
| Easy to contact via the website | 65% | 59% | 58% |
| Easy to contact via the NHS App | 51% | 58% | 54% |
| Reception team helpful | 80% | 88% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 76% | 72% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 80% | 88% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 84% | 91% | 90% |
CQC's overall rating for Drs Jones & Blaylock is Good, published in March 2020. All 5 key questions are rated Good. It held the same rating in the report before (April 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,883 patients were registered at Drs Jones & Blaylock in September 2026, up 4.3% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 1,690 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.7 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 6.9 |
| August 2024 | 4.1 | 6.0 |
| August 2025 | 4.3 | 6.5 |
| August 2026 | 4.7 | 7.4 |
From June 2026 to August 2026 the practice recorded 5,452 appointments a month, or 692 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 44% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Drs Jones & Blaylock | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 692 | 550 | 510 |
| Face to face | 49% | 68% | 63% |
| Same day as booked | 44% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.0% against 0.6%), stroke or TIA (3.0% against 1.9%) and a learning disability (0.9% against 0.6%). It has a lower share for osteoporosis (0.5% against 1.2%) and depression (10.6% against 14.3%). The practice's patients live in areas with an average deprivation score of 26.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.0 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% |
| Depression | 18+ yrs | 10.6% | 14.3% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
Drs Jones & Blaylock, Throckley Primary Care Centre, Tillmouth Park Road, Throckley, Newcastle Upon Tyne, NE15 9PA. Phone: 0191 264 1014.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Newburn Surgery Partnership | 1.3 km | 77% |
| Parkway Medical Group | 2.8 km | 69% |
| Crawcrook Medical Centre | 3.5 km | 62% |
| Denton Park Medical Group | 3.8 km | 79% |
| Chainbridge Medical Partnership | 4.3 km | 78% |
- Denton Park Medical Group (79% overall experience good)
- Denton Turret Medical Centre (76% overall experience good)
- Newburn Surgery Partnership (77% overall experience good)
- Parkway Medical Group (69% overall experience good)
- Westerhope Medical Group (56% overall experience good)
How do patients rate Drs Jones & Blaylock?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Drs Jones & Blaylock as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Drs Jones & Blaylock?
7,883 patients were registered in September 2026, up 4.3% on a year earlier.
What is Drs Jones & Blaylock's CQC rating?
Good overall, published in March 2020.
How many GPs does Drs Jones & Blaylock have?
4.7 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,690 patients per GP against 2,171 across England.
Are appointments at Drs Jones & Blaylock face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Drs Jones & Blaylock's phone number?
0191 264 1014.