Woodlands Park Health Centre, Newcastle Upon Tyne: patient reviews and CQC rating
Woodlands Park Health Centre is a GP practice in Newcastle Upon Tyne with 7,054 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 3.4 full-time-equivalent qualified GPs, or 2,075 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodlands Park Health Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 67%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 61%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 24th of the 44 practices in Newcastle Upon Tyne with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (85%). 112 patients answered the survey (response rate 33%).
| Survey question | Woodlands Park Health Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 78% | 80% | 77% |
| Easy to contact by phone | 65% | 62% | 57% |
| Easy to contact via the website | 67% | 59% | 58% |
| Easy to contact via the NHS App | 67% | 58% | 54% |
| Reception team helpful | 80% | 88% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 61% | 72% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
CQC's overall rating for Woodlands Park Health Centre is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,054 patients were registered at Woodlands Park Health Centre in September 2026, up 4.9% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,075 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 4.4 nurses and 4.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 5.0 |
| August 2024 | 3.1 | 4.0 |
| August 2025 | 3.1 | 4.2 |
| August 2026 | 3.4 | 4.3 |
From June 2026 to August 2026 the practice recorded 3,596 appointments a month, or 510 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 44% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Woodlands Park Health Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 510 | 550 | 510 |
| Face to face | 72% | 68% | 63% |
| Same day as booked | 44% | 42% | 45% |
| More than 28 days after booking | 15% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.3% against 0.6%), heart failure (2.0% against 1.1%) and COPD (3.3% against 1.9%). The practice's patients live in areas with an average deprivation score of 14.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.7% | 15.2% |
| Depression | 18+ yrs | 14.1% | 14.3% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.0% | 4.6% |
| Cancer | All ages | 5.0% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| COPD | All ages | 3.3% | 1.9% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Heart failure | All ages | 2.0% | 1.1% |
| Peripheral arterial disease | All ages | 1.3% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.5% | 74.9% |
Woodlands Park Health Centre, Canterbury Way, Wideopen, Newcastle Upon Tyne, NE13 6JJ. Phone: 0191 236 2366. Website: www.wphc.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wideopen Medical Centre | 0.4 km | 75% |
| Brunton Park Health Centre | 2.2 km | 75% |
| The Park Medical Group | 3.7 km | 77% |
| Regent Medical Centre | 4.1 km | 78% |
| Wellspring Medical Practice | 4.2 km | 89% |
- Doctors Quayle, Rajagopal, Payne & Fox (92% overall experience good)
- Forum Family Practice (89% overall experience good)
- Village Medical Group (93% overall experience good)
How do patients rate Woodlands Park Health Centre?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Woodlands Park Health Centre as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Woodlands Park Health Centre?
7,054 patients were registered in September 2026, up 4.9% on a year earlier.
What is Woodlands Park Health Centre's CQC rating?
Good overall, published in October 2017.
How many GPs does Woodlands Park Health Centre have?
3.4 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,075 patients per GP against 2,171 across England.
Are appointments at Woodlands Park Health Centre face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodlands Park Health Centre's phone number?
0191 236 2366.