Brunton Park Health Centre, Newcastle Upon Tyne: patient reviews and CQC rating
Brunton Park Health Centre is a GP practice in Newcastle Upon Tyne with 8,127 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 3.5 full-time-equivalent qualified GPs, or 2,344 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brunton Park Health Centre
Its best result against England is the share who said the healthcare professional was good at listening to them: 91%, against 87% across England. Its weakest is the share who found it easy to get through to the practice by phone: 47%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 31st of the 44 practices in Newcastle Upon Tyne with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (84%). 119 patients answered the survey (response rate 31%).
| Survey question | Brunton Park Health Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 75% | 80% | 77% |
| Easy to contact by phone | 47% | 62% | 57% |
| Easy to contact via the website | 54% | 59% | 58% |
| Easy to contact via the NHS App | 45% | 58% | 54% |
| Reception team helpful | 87% | 88% | 85% |
| Last contact good | 63% | 76% | 73% |
| Wait for appointment about right | 70% | 72% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Brunton Park Health Centre is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,127 patients were registered at Brunton Park Health Centre in September 2026, down 0.9% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 2,344 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.0 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 6.1 |
| August 2024 | 4.1 | 5.0 |
| August 2025 | 3.5 | 5.2 |
| August 2026 | 3.5 | 5.4 |
From June 2026 to August 2026 the practice recorded 3,062 appointments a month, or 377 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 48% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Brunton Park Health Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 377 | 550 | 510 |
| Face to face | 65% | 68% | 63% |
| Same day as booked | 48% | 42% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a lower share of patients for COPD (0.5% against 1.9%), serious mental illness (0.4% against 1.0%) and epilepsy (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 5.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.3 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.1% | 14.3% |
| High blood pressure | All ages | 10.7% | 15.2% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Diabetes | 17+ yrs | 5.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| COPD | All ages | 0.5% | 1.9% |
| Palliative care | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.0% | 74.9% |
Brunton Park Health Centre, Princes Road, Brunton Park, Newcastle Upon Tyne, NE3 5NF. Phone: 0191 236 3338. Website: www.bruntonparkhc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Park Medical Group | 1.8 km | 77% |
| Regent Medical Centre | 2.0 km | 78% |
| Woodlands Park Health Centre | 2.2 km | 78% |
| Wideopen Medical Centre | 2.4 km | 75% |
| The Grove Medical Group | 2.8 km | 85% |
- Regent Medical Centre (78% overall experience good)
- The Park Medical Group (77% overall experience good)
How do patients rate Brunton Park Health Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Brunton Park Health Centre as good, against 77% across England. 47% found it easy to get through by phone.
How many patients are registered at Brunton Park Health Centre?
8,127 patients were registered in September 2026, down 0.9% on a year earlier.
What is Brunton Park Health Centre's CQC rating?
Good overall, published in December 2018.
How many GPs does Brunton Park Health Centre have?
3.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,344 patients per GP against 2,171 across England.
Are appointments at Brunton Park Health Centre face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brunton Park Health Centre's phone number?
0191 236 3338.