Cedars Medical Group, Newcastle Upon Tyne: patient reviews and CQC rating
Cedars Medical Group is a GP practice in Newcastle Upon Tyne with 6,288 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 3.0 full-time-equivalent qualified GPs, or 2,108 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cedars Medical Group
Its best result against England is the share who found it easy to contact the practice using the NHS App: 83%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 97%, above the England figure of 90%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 3rd of the 44 practices in Newcastle Upon Tyne with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (91%). 145 patients answered the survey (response rate 35%).
| Survey question | Cedars Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 92% | 80% | 77% |
| Easy to contact by phone | 84% | 62% | 57% |
| Easy to contact via the website | 76% | 59% | 58% |
| Easy to contact via the NHS App | 83% | 58% | 54% |
| Reception team helpful | 97% | 88% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 84% | 72% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
CQC's overall rating for Cedars Medical Group is Good, published in February 2024. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,288 patients were registered at Cedars Medical Group in September 2026, up 1.2% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,108 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.6 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 4.1 |
| August 2024 | 3.4 | 5.6 |
| August 2025 | 3.4 | 6.2 |
| August 2026 | 3.0 | 3.6 |
From June 2026 to August 2026 the practice recorded 2,634 appointments a month, or 419 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 34% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Cedars Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 419 | 550 | 510 |
| Face to face | 88% | 68% | 63% |
| Same day as booked | 34% | 42% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.0% against 1.2%), palliative or supportive care needs (0.9% against 0.6%) and asthma (8.2% against 6.6%). The practice's patients live in areas with an average deprivation score of 19.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.7 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.0% | 15.2% |
| Depression | 18+ yrs | 14.9% | 14.3% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Palliative care | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 87.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.5% | 74.9% |
Cedars Medical Group, Cedar Crescent, Burnopfield, Newcastle Upon Tyne, NE16 6HU. Phone: 01207 272272.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sunniside Surgery | 4.6 km | 97% |
| Tanfield View Medical Group | 4.7 km | 85% |
| Stanley Medical Group - Clifford Road | 4.8 km | 88% |
| Oakfields Health Group | 4.9 km | 83% |
| Chopwell Primary Healthcare Centre | 4.9 km | 79% |
- Annfield Plain Surgery (95% overall experience good)
- Browney House Surgery (79% overall experience good)
- Consett Medical Centre (79% overall experience good)
- Dr Rachel Ng & partners (94% overall experience good)
- Dr Rina Miah (94% overall experience good)
- Lanchester Medical Centre (57% overall experience good)
- Leadgate Surgery (68% overall experience good)
- Oakfields Health Group (83% overall experience good)
- Queens Road Surgery (95% overall experience good)
- Stanley Medical Group - Clifford Road (88% overall experience good)
- Tanfield View Medical Group (85% overall experience good)
How do patients rate Cedars Medical Group?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Cedars Medical Group as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Cedars Medical Group?
6,288 patients were registered in September 2026, up 1.2% on a year earlier.
What is Cedars Medical Group's CQC rating?
Good overall, published in February 2024.
How many GPs does Cedars Medical Group have?
3.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,108 patients per GP against 2,171 across England.
Are appointments at Cedars Medical Group face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cedars Medical Group's phone number?
01207 272272.