Browney House Surgery, Durham: patient reviews and CQC rating
Browney House Surgery is a GP practice in Durham with 2,739 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 1.1 full-time-equivalent qualified GPs, or 2,568 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Browney House Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 86%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 86%, below the England figure of 93%. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 11th of the 15 practices in Durham with 50 or more responses. 86% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (75%). 100 patients answered the survey (response rate 29%).
| Survey question | Browney House Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 86% | 62% | 57% |
| Easy to contact via the website | 61% | 59% | 58% |
| Easy to contact via the NHS App | 72% | 58% | 54% |
| Reception team helpful | 95% | 88% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 80% | 72% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 81% | 88% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 71 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Browney House Surgery is Good, published in January 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,739 patients were registered at Browney House Surgery in September 2026, up 2.4% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 2,568 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.3 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 1,971 appointments a month, or 719 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 35% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Browney House Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 719 | 550 | 510 |
| Face to face | 81% | 68% | 63% |
| Same day as booked | 35% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), peripheral arterial disease (1.1% against 0.6%) and serious mental illness (1.8% against 1.0%). The practice's patients live in areas with an average deprivation score of 25.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.4 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.7% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Coronary heart disease | All ages | 5.1% | 3.0% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Stroke and TIA | All ages | 3.3% | 1.9% |
| COPD | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Heart failure | All ages | 1.6% | 1.1% |
| Learning disability | All ages | 1.2% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.2% | 74.9% |
Browney House Surgery, Front Street, Langley Park, Durham, DH7 9YT. Phone: 0191 373 2860. Website: www.browneyhousesurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dunelm Medical Practice | 2.9 km | 74% |
| Sacriston Medical Centre | 3.4 km | 75% |
| Dr Rina Miah | 3.9 km | 94% |
| Lanchester Medical Centre | 4.9 km | 57% |
| Chastleton Medical Group | 5.3 km | 84% |
- Annfield Plain Surgery (95% overall experience good)
- Cedars Medical Group (92% overall experience good)
- Consett Medical Centre (79% overall experience good)
- Dr Rachel Ng & partners (94% overall experience good)
- Dr Rina Miah (94% overall experience good)
- Lanchester Medical Centre (57% overall experience good)
- Leadgate Surgery (68% overall experience good)
- Oakfields Health Group (83% overall experience good)
- Queens Road Surgery (95% overall experience good)
- Stanley Medical Group - Clifford Road (88% overall experience good)
- Tanfield View Medical Group (85% overall experience good)
How do patients rate Browney House Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Browney House Surgery as good, against 77% across England. 86% found it easy to get through by phone.
How many patients are registered at Browney House Surgery?
2,739 patients were registered in September 2026, up 2.4% on a year earlier.
What is Browney House Surgery's CQC rating?
Good overall, published in January 2017.
How many GPs does Browney House Surgery have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,568 patients per GP against 2,171 across England.
Are appointments at Browney House Surgery face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Browney House Surgery's phone number?
0191 373 2860.