Dr Rina Miah, Durham: patient reviews and CQC rating
Dr Rina Miah is a GP practice in Durham with 1,789 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in September 2020. It has 0.4 full-time-equivalent qualified GPs, or 4,548 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Rina Miah
Its best result against England is the share who found it easy to get through to the practice by phone: 93%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 3rd of the 15 practices in Durham with 50 or more responses. 93% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (94%). 92 patients answered the survey (response rate 25%).
| Survey question | Dr Rina Miah | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 94% | 80% | 77% |
| Easy to contact by phone | 93% | 62% | 57% |
| Easy to contact via the website | 92% | 59% | 58% |
| Easy to contact via the NHS App | 79% | 58% | 54% |
| Reception team helpful | 100% | 88% | 85% |
| Last contact good | 91% | 76% | 73% |
| Wait for appointment about right | 87% | 72% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
CQC's overall rating for Dr Rina Miah is Good, published in September 2020. All 5 key questions are rated Good. It held the same rating in the report before (April 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
1,789 patients were registered at Dr Rina Miah in September 2026, up 2.1% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 0.4 full-time-equivalent qualified GPs, there are 4,548 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 0.8 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.9 | 0.9 |
| August 2024 | 0.4 | 0.4 |
| August 2025 | 0.4 | 0.4 |
| August 2026 | 0.4 | 0.4 |
From June 2026 to August 2026 the practice recorded 1,609 appointments a month, or 899 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 41% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Rina Miah | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 899 | 550 | 510 |
| Face to face | 85% | 68% | 63% |
| Same day as booked | 41% | 42% | 45% |
| More than 28 days after booking | 14% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (3.1% against 0.6%), osteoporosis (4.7% against 1.2%) and palliative or supportive care needs (1.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 32.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.8 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 29.5% | 14.3% |
| High blood pressure | All ages | 28.2% | 15.2% |
| Diabetes | 17+ yrs | 12.5% | 7.9% |
| Asthma | 6+ yrs | 8.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Osteoporosis | 50+ yrs | 4.7% | 1.2% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Stroke and TIA | All ages | 3.2% | 1.9% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Learning disability | All ages | 3.1% | 0.6% |
| COPD | All ages | 2.8% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Epilepsy | 18+ yrs | 1.5% | 0.8% |
| Palliative care | All ages | 1.2% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 85.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.3% | 74.9% |
Dr Rina Miah, The Haven Surgery, The Haven, Burnhope, Durham, DH7 0BD. Phone: 01207 214707.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lanchester Medical Centre | 1.8 km | 57% |
| Annfield Plain Surgery | 3.8 km | 95% |
| Browney House Surgery | 3.9 km | 79% |
| Dr Rachel Ng & partners | 4.0 km | 94% |
| Tanfield View Medical Group | 5.0 km | 85% |
- Annfield Plain Surgery (95% overall experience good)
- Browney House Surgery (79% overall experience good)
- Cedars Medical Group (92% overall experience good)
- Consett Medical Centre (79% overall experience good)
- Dr Rachel Ng & partners (94% overall experience good)
- Lanchester Medical Centre (57% overall experience good)
- Leadgate Surgery (68% overall experience good)
- Oakfields Health Group (83% overall experience good)
- Queens Road Surgery (95% overall experience good)
- Stanley Medical Group - Clifford Road (88% overall experience good)
- Tanfield View Medical Group (85% overall experience good)
How do patients rate Dr Rina Miah?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Dr Rina Miah as good, above the England figure of 77%. 93% found it easy to get through by phone.
How many patients are registered at Dr Rina Miah?
1,789 patients were registered in September 2026, up 2.1% on a year earlier.
What is Dr Rina Miah's CQC rating?
Good overall, published in September 2020.
How many GPs does Dr Rina Miah have?
0.4 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,548 patients per GP against 2,171 across England.
Are appointments at Dr Rina Miah face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Rina Miah's phone number?
01207 214707.