Consett Medical Centre, Consett: patient reviews and CQC rating
Consett Medical Centre is a GP practice in Consett with 16,132 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Requires Improvement overall, in a report published in January 2023. It has 6.8 full-time-equivalent qualified GPs, or 2,363 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Consett Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 68%, against 58% across England. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. With 89 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 2nd of the 3 practices in Consett with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (77%). 89 patients answered the survey (response rate 22%).
| Survey question | Consett Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 54% | 62% | 57% |
| Easy to contact via the website | 68% | 59% | 58% |
| Easy to contact via the NHS App | 57% | 58% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 73% | 72% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 356 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Consett Medical Centre is Requires Improvement, published in January 2023. 3 key questions are rated differently: Well-led Good, Caring Good and Effective Good. Its previous overall rating was Good (July 2016).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
16,132 patients were registered at Consett Medical Centre in September 2026, down 3.6% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 2,363 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 7.4 nurses and 6.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.9 | 11.1 |
| August 2024 | 10.4 | 13.4 |
| August 2025 | 9.9 | 11.9 |
| August 2026 | 6.8 | 8.5 |
From June 2026 to August 2026 the practice recorded 8,186 appointments a month, or 507 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 33% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Consett Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 507 | 550 | 510 |
| Face to face | 86% | 68% | 63% |
| Same day as booked | 33% | 42% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.0% against 0.6%), heart failure (1.8% against 1.1%) and osteoporosis (1.9% against 1.2%). The practice's patients live in areas with an average deprivation score of 25.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.4 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 23.5% | 15.2% |
| Depression | 18+ yrs | 17.7% | 14.3% |
| Diabetes | 17+ yrs | 10.5% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Cancer | All ages | 4.1% | 3.8% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.8% | 1.9% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Heart failure | All ages | 1.8% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.8% | 74.9% |
Consett Medical Centre, Station Yard, Consett, DH8 5YA. Phone: 01207 583400. Website: www.consettmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Leadgate Surgery | 1.7 km | 68% |
| Queens Road Surgery | 2.0 km | 95% |
| Dr Rachel Ng & partners | 5.8 km | 94% |
| Oakfields Health Group | 5.9 km | 83% |
| Annfield Plain Surgery | 5.9 km | 95% |
- Annfield Plain Surgery (95% overall experience good)
- Browney House Surgery (79% overall experience good)
- Cedars Medical Group (92% overall experience good)
- Dr Rachel Ng & partners (94% overall experience good)
- Dr Rina Miah (94% overall experience good)
- Lanchester Medical Centre (57% overall experience good)
- Leadgate Surgery (68% overall experience good)
- Oakfields Health Group (83% overall experience good)
- Queens Road Surgery (95% overall experience good)
- Stanley Medical Group - Clifford Road (88% overall experience good)
- Tanfield View Medical Group (85% overall experience good)
How do patients rate Consett Medical Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Consett Medical Centre as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Consett Medical Centre?
16,132 patients were registered in September 2026, down 3.6% on a year earlier.
What is Consett Medical Centre's CQC rating?
Requires Improvement overall, published in January 2023.
How many GPs does Consett Medical Centre have?
6.8 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,363 patients per GP against 2,171 across England.
Are appointments at Consett Medical Centre face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Consett Medical Centre's phone number?
01207 583400.