Annfield Plain Surgery, Stanley: patient reviews and CQC rating
Annfield Plain Surgery is a GP practice in Stanley with 3,568 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2016. It has 1.4 full-time-equivalent qualified GPs, or 2,478 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Annfield Plain Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 98%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 4 practices in Stanley with 50 or more responses. 98% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (98%). 110 patients answered the survey (response rate 32%).
| Survey question | Annfield Plain Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 95% | 80% | 77% |
| Easy to contact by phone | 98% | 62% | 57% |
| Easy to contact via the website | 86% | 59% | 58% |
| Easy to contact via the NHS App | 91% | 58% | 54% |
| Reception team helpful | 100% | 88% | 85% |
| Last contact good | 98% | 76% | 73% |
| Wait for appointment about right | 96% | 72% | 69% |
| Listened to well | 98% | 89% | 87% |
| Treated with care and concern | 98% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
CQC's overall rating for Annfield Plain Surgery is Good, published in January 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,568 patients were registered at Annfield Plain Surgery in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 2,478 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 0.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 1,753 appointments a month, or 491 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 54% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Annfield Plain Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 491 | 550 | 510 |
| Face to face | 77% | 68% | 63% |
| Same day as booked | 54% | 42% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.0% against 0.6%), heart failure (2.4% against 1.1%) and peripheral arterial disease (1.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 38.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 78.7 years for women and 76.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 28.1% | 14.3% |
| High blood pressure | All ages | 20.9% | 15.2% |
| Diabetes | 17+ yrs | 11.8% | 7.9% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 2.4% | 1.1% |
| Palliative care | All ages | 2.0% | 0.6% |
| Dementia | All ages | 1.3% | 0.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.7% | 74.9% |
Annfield Plain Surgery, Durham Road, Annfield Plain, Stanley, DH9 7TD. Phone: 01207 215005.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Rachel Ng & partners | 0.2 km | 94% |
| Tanfield View Medical Group | 2.6 km | 85% |
| Stanley Medical Group - Clifford Road | 2.8 km | 88% |
| Dr Rina Miah | 3.8 km | 94% |
| Lanchester Medical Centre | 4.1 km | 57% |
- Browney House Surgery (79% overall experience good)
- Cedars Medical Group (92% overall experience good)
- Consett Medical Centre (79% overall experience good)
- Dr Rachel Ng & partners (94% overall experience good)
- Dr Rina Miah (94% overall experience good)
- Lanchester Medical Centre (57% overall experience good)
- Leadgate Surgery (68% overall experience good)
- Oakfields Health Group (83% overall experience good)
- Queens Road Surgery (95% overall experience good)
- Stanley Medical Group - Clifford Road (88% overall experience good)
- Tanfield View Medical Group (85% overall experience good)
How do patients rate Annfield Plain Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Annfield Plain Surgery as good, above the England figure of 77%. 98% found it easy to get through by phone.
How many patients are registered at Annfield Plain Surgery?
3,568 patients were registered in September 2026, down 0.3% on a year earlier.
What is Annfield Plain Surgery's CQC rating?
Good overall, published in January 2016.
How many GPs does Annfield Plain Surgery have?
1.4 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,478 patients per GP against 2,171 across England.
Are appointments at Annfield Plain Surgery face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Annfield Plain Surgery's phone number?
01207 215005.