Northumbria PCN: primary care network practices and patient survey
Northumbria PCN is a primary care network of 9 GP practices with 120,236 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 1,775 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 9 practices in Northumbria PCN with survey results, the share of patients describing their overall experience as good ranges from 63% at NPC Amble and Broomhill to 93% at NPC Rothbury, with a median of 82% (England: 77%). 4 are above England and 1 below by more than the survey's margin of error. NPC Rothbury has the highest share finding it easy to get through by phone (92%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| NPC Rothbury | 6,371 | 93% | 92% | Good | 1,859 |
| NPC Cramlington | 5,537 | 91% | 86% | Good | 2,919 |
| NPC Haydon Bridge and Allendale | 5,224 | 91% | 85% | Good | 1,956 |
| NPC Elsdon | 4,394 | 86% | 80% | Good | 1,770 |
| NPC Felton and Widdrington | 4,881 | 82% | 77% | Good | 921 |
| NPC North Tyneside – Spring Terrace | 21,386 | 81% | 76% | Good | 1,626 |
| NPC Ponteland | 10,934 | 80% | 33% | Good | 1,463 |
| NPC Newbiggin | 49,107 | 74% | 33% | Good | 2,015 |
| NPC Amble and Broomhill | 12,402 | 63% | 25% | Good | 1,786 |
Results for the network as a whole, from 997 responses, against North East and North Cumbria and England.
| Survey question | Northumbria PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 78% | 80% | 77% |
| Easy to contact by phone | 52% | 62% | 57% |
| Easy to contact via the website | 51% | 59% | 58% |
| Easy to contact via the NHS App | 48% | 58% | 54% |
| Reception team helpful | 88% | 88% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 72% | 72% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 84% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
There are 1,775 registered patients per full-time-equivalent qualified GP in Northumbria PCN, fewer than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 723 appointments a month per 1,000 patients (England: 510), 55% of them face to face. 49% of appointments took place on the day they were booked (England: 45%).
27% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.2% over the year (England: shrank 1.1%).
| Measure | Northumbria PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 1,775 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 723 | 550 | 510 |
| Face-to-face appointments | 55% | 68% | 63% |
| Same day as booked | 49% | 42% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 27% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Northumbria PCN is peripheral arterial disease (1.0% against 0.6%).
| Condition register | Age group | Northumbria PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.8% | 15.2% | 21,701 |
| Depression | 18+ yrs | 16.0% | 14.3% | 13,768 |
| Diabetes | 17+ yrs | 9.3% | 7.9% | 8,121 |
| Asthma | 6+ yrs | 8.3% | 6.6% | 8,217 |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% | 5,581 |
| Cancer | All ages | 5.2% | 3.8% | 5,402 |
| Coronary heart disease | All ages | 4.5% | 3.0% | 4,715 |
| Atrial fibrillation | All ages | 3.2% | 2.2% | 3,380 |
| Stroke and TIA | All ages | 2.9% | 1.9% | 3,066 |
| COPD | All ages | 2.9% | 1.9% | 3,008 |
| Heart failure | All ages | 1.9% | 1.1% | 1,948 |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% | 808 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 1,074 |
| Serious mental illness | All ages | 1.1% | 1.0% | 1,111 |
| Dementia | All ages | 1.0% | 0.8% | 1,055 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 1,024 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 798 |
| Learning disability | All ages | 0.8% | 0.6% | 792 |
| Palliative care | All ages | 0.6% | 0.6% | 606 |
- Blyth PCN (2 practices)
- Cramlington Seaton Valley PCN (4 practices)
- North Shields PCN (3 practices)
- North Tyneside North West PCN (7 practices)
- Wallsend PCN (3 practices)
- Wansbeck PCN (4 practices)
- Well Up North PCN (7 practices)
- West Northumberland PCN (10 practices)
- Whitley Bay PCN (5 practices)
Which practices are in Northumbria PCN?
NPC Amble and Broomhill, NPC Cramlington, NPC Elsdon, NPC Felton and Widdrington, NPC Haydon Bridge and Allendale, NPC Newbiggin, NPC North Tyneside – Spring Terrace, NPC Ponteland and NPC Rothbury.
How do patients rate Northumbria PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Northumbria PCN cover?
120,236 registered patients across 9 practices in September 2026.
How many patients per GP does Northumbria PCN have?
1,775 per full-time-equivalent qualified GP, against 2,171 across England.