North Shields PCN: primary care network practices and patient survey
North Shields PCN is a primary care network of 3 GP practices with 45,910 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,694 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in North Shields PCN with survey results, the share of patients describing their overall experience as good ranges from 83% at Redburn Park Medical Centre to 86% at Priory Medical Group, with a median of 84% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Redburn Park Medical Centre has the highest share finding it easy to get through by phone (63%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Priory Medical Group | 15,371 | 86% | 54% | Good | 1,907 |
| Collingwood Surgery | 24,237 | 84% | 56% | Outstanding | 1,670 |
| Redburn Park Medical Centre | 6,302 | 83% | 63% | Good | 1,394 |
Results for the network as a whole, from 364 responses, against North East and North Cumbria and England.
| Survey question | North Shields PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 84% | 80% | 77% |
| Easy to contact by phone | 56% | 62% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 63% | 58% | 54% |
| Reception team helpful | 82% | 88% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 68% | 72% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 89% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
There are 1,694 registered patients per full-time-equivalent qualified GP in North Shields PCN, fewer than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 444 appointments a month per 1,000 patients (England: 510), 76% of them face to face. 35% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.6% over the year (England: shrank 1.1%).
| Measure | North Shields PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 1,694 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 444 | 550 | 510 |
| Face-to-face appointments | 76% | 68% | 63% |
| Same day as booked | 35% | 42% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 21% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in North Shields PCN is palliative care (1.0% against 0.6%).
| Condition register | Age group | North Shields PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 18.7% | 14.3% | 6,978 |
| High blood pressure | All ages | 17.2% | 15.2% | 7,934 |
| Diabetes | 17+ yrs | 8.4% | 7.9% | 3,198 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 3,491 |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% | 1,907 |
| Cancer | All ages | 4.5% | 3.8% | 2,088 |
| Coronary heart disease | All ages | 3.8% | 3.0% | 1,741 |
| COPD | All ages | 2.8% | 1.9% | 1,305 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 1,252 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 1,208 |
| Heart failure | All ages | 1.6% | 1.1% | 759 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 255 |
| Serious mental illness | All ages | 1.2% | 1.0% | 541 |
| Epilepsy | 18+ yrs | 1.2% | 0.8% | 433 |
| Palliative care | All ages | 1.0% | 0.6% | 471 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 467 |
| Learning disability | All ages | 0.9% | 0.6% | 427 |
| Dementia | All ages | 0.9% | 0.8% | 412 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 329 |
- Cramlington Seaton Valley PCN (4 practices)
- North Tyneside North West PCN (7 practices)
- Northumbria PCN (9 practices)
- Wallsend PCN (3 practices)
- Whitley Bay PCN (5 practices)
Which practices are in North Shields PCN?
Collingwood Surgery, Priory Medical Group and Redburn Park Medical Centre.
How do patients rate North Shields PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does North Shields PCN cover?
45,910 registered patients across 3 practices in September 2026.
How many patients per GP does North Shields PCN have?
1,694 per full-time-equivalent qualified GP, against 2,171 across England.