Wallsend PCN: primary care network practices and patient survey
Wallsend PCN is a primary care network of 3 GP practices with 43,235 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England. Its practices have 1,742 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Wallsend PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Bewicke Medical Centre to 93% at The Village Green Surgery, with a median of 79% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. The Village Green Surgery has the highest share finding it easy to get through by phone (74%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Village Green Surgery | 12,825 | 93% | 74% | Outstanding | 1,738 |
| Hadrian Health Centre | 21,174 | 79% | 57% | Outstanding | 1,781 |
| Bewicke Medical Centre | 9,236 | 71% | 57% | Good | 1,663 |
Results for the network as a whole, from 326 responses, against North East and North Cumbria and England.
| Survey question | Wallsend PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 62% | 62% | 57% |
| Easy to contact via the website | 68% | 59% | 58% |
| Easy to contact via the NHS App | 61% | 58% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 77% | 72% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
There are 1,742 registered patients per full-time-equivalent qualified GP in Wallsend PCN, fewer than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 564 appointments a month per 1,000 patients (England: 510), 74% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.1% over the year (England: shrank 1.1%).
| Measure | Wallsend PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 1,742 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 564 | 550 | 510 |
| Face-to-face appointments | 74% | 68% | 63% |
| Same day as booked | 45% | 42% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 20% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Wallsend PCN is peripheral arterial disease (1.0% against 0.6%).
| Condition register | Age group | Wallsend PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 21.1% | 14.3% | 7,378 |
| High blood pressure | All ages | 18.8% | 15.2% | 8,110 |
| Diabetes | 17+ yrs | 9.0% | 7.9% | 3,180 |
| Asthma | 6+ yrs | 7.8% | 6.6% | 3,177 |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% | 1,810 |
| Cancer | All ages | 4.1% | 3.8% | 1,782 |
| Coronary heart disease | All ages | 3.8% | 3.0% | 1,652 |
| COPD | All ages | 3.0% | 1.9% | 1,312 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 1,104 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 1,004 |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% | 333 |
| Heart failure | All ages | 1.9% | 1.1% | 830 |
| Serious mental illness | All ages | 1.2% | 1.0% | 537 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 371 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 442 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 361 |
| Learning disability | All ages | 1.0% | 0.6% | 426 |
| Dementia | All ages | 1.0% | 0.8% | 417 |
| Palliative care | All ages | 0.9% | 0.6% | 371 |
- Cramlington Seaton Valley PCN (4 practices)
- North Shields PCN (3 practices)
- North Tyneside North West PCN (7 practices)
- Northumbria PCN (9 practices)
- Whitley Bay PCN (5 practices)
Which practices are in Wallsend PCN?
Bewicke Medical Centre, Hadrian Health Centre and The Village Green Surgery.
How do patients rate Wallsend PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Wallsend PCN cover?
43,235 registered patients across 3 practices in September 2026.
How many patients per GP does Wallsend PCN have?
1,742 per full-time-equivalent qualified GP, against 2,171 across England.