Hadrian Health Centre, Wallsend: patient reviews and CQC rating
Hadrian Health Centre is a GP practice in Wallsend with 21,174 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Outstanding overall, in a report published in July 2016. It has 11.9 full-time-equivalent qualified GPs, or 1,781 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hadrian Health Centre
Its best result against England is the share who found the reception and administrative team helpful: 97%, above the England figure of 85%. Its weakest is the share who described their last contact with the practice as good: 68%, against 73% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 3 practices in Wallsend with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (79%). 111 patients answered the survey (response rate 26%).
| Survey question | Hadrian Health Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 57% | 62% | 57% |
| Easy to contact via the website | 69% | 59% | 58% |
| Easy to contact via the NHS App | 65% | 58% | 54% |
| Reception team helpful | 97% | 88% | 85% |
| Last contact good | 68% | 76% | 73% |
| Wait for appointment about right | 72% | 72% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
CQC's overall rating for Hadrian Health Centre is Outstanding, published in July 2016. 2 key questions are rated differently: Safe Good and Caring Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Outstanding |
21,174 patients were registered at Hadrian Health Centre in September 2026, up 0.5% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 11.9 full-time-equivalent qualified GPs, there are 1,781 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 7.1 nurses and 4.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 7.5 |
| August 2024 | 12.8 | 17.0 |
| August 2025 | 12.2 | 15.2 |
| August 2026 | 11.9 | 15.9 |
From June 2026 to August 2026 the practice recorded 13,048 appointments a month, or 616 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 47% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Hadrian Health Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 616 | 550 | 510 |
| Face to face | 74% | 68% | 63% |
| Same day as booked | 47% | 42% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.2% against 0.6%), palliative or supportive care needs (1.1% against 0.6%) and heart failure (2.0% against 1.1%). The practice's patients live in areas with an average deprivation score of 29.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.6 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.1% | 14.3% |
| High blood pressure | All ages | 18.1% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| COPD | All ages | 2.8% | 1.9% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Heart failure | All ages | 2.0% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Palliative care | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.7% | 74.9% |
Hadrian Health Centre, Elton Street East, Wallsend, NE28 8QU. Phone: 0191 300 2707.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Village Green Surgery | 0.7 km | 93% |
| Benfield Park Medical Group | 1.6 km | 86% |
| Victoria Medical Centre | 2.2 km | 87% |
| Ellison View Surgery | 2.2 km | 62% |
| The Glen Medical Group | 2.2 km | 75% |
- Bewicke Medical Centre (71% overall experience good)
- The Village Green Surgery (93% overall experience good)
How do patients rate Hadrian Health Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Hadrian Health Centre as good, against 77% across England. 57% found it easy to get through by phone.
How many patients are registered at Hadrian Health Centre?
21,174 patients were registered in September 2026, up 0.5% on a year earlier.
What is Hadrian Health Centre's CQC rating?
Outstanding overall, published in July 2016.
How many GPs does Hadrian Health Centre have?
11.9 full-time-equivalent qualified GPs (19 qualified GPs by headcount), which is 1,781 patients per GP against 2,171 across England.
Are appointments at Hadrian Health Centre face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hadrian Health Centre's phone number?
0191 300 2707.