NPC Amble and Broomhill, Morpeth: patient reviews and CQC rating

NPC Amble and Broomhill is a GP practice in Morpeth with 12,402 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 6.9 full-time-equivalent qualified GPs, or 1,786 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about NPC Amble and Broomhill

Its best result against England is the share who found it easy to contact the practice through its website: 58%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 25%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.

On overall experience it is 7th of the 7 practices in Morpeth with 50 or more responses. 25% found it easy to get through by phone (England: 57%). The overall experience result is 16 points lower than in 2025 (79%). 119 patients answered the survey (response rate 38%).

Survey questionNPC Amble and BroomhillNorth East and North CumbriaEngland
Overall experience good63%80%77%
Easy to contact by phone25%62%57%
Easy to contact via the website58%59%58%
Easy to contact via the NHS App48%58%54%
Reception team helpful74%88%85%
Last contact good55%76%73%
Wait for appointment about right51%72%69%
Listened to well71%89%87%
Treated with care and concern75%88%86%
Confidence and trust in the clinician83%93%93%
Needs met83%91%90%

CQC's overall rating for NPC Amble and Broomhill is Good, published in September 2016. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

12,402 patients were registered at NPC Amble and Broomhill in September 2026, up 1.5% on a year earlier (England: down 1.1%).

31% of its patients are aged 65 or over, against 19% across England. With 6.9 full-time-equivalent qualified GPs, there are 1,786 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 4.7 nurses and 6.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20236.311.2
August 20246.311.4
August 20256.39.1
August 20266.910.4

From June 2026 to August 2026 the practice recorded 10,453 appointments a month, or 843 per 1,000 registered patients (England: 510). 41% were face to face (England: 63%). 50% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).

38% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.

MeasureNPC Amble and BroomhillNorth East and North CumbriaEngland
Appointments per 1,000 patients a month843550510
Face to face41%68%63%
Same day as booked50%42%45%
More than 28 days after booking10%6%5%
Did not attend3%4%4%

Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.1% against 0.6%), stroke or TIA (3.6% against 1.9%) and coronary heart disease (5.2% against 3.0%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 24.0 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 83.3 years for women and 79.5 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages22.2%15.2%
Depression18+ yrs20.1%14.3%
Diabetes17+ yrs10.4%7.9%
Asthma6+ yrs9.5%6.6%
Chronic kidney disease18+ yrs7.3%4.6%
CancerAll ages6.2%3.8%
Coronary heart diseaseAll ages5.2%3.0%
Atrial fibrillationAll ages3.6%2.2%
Stroke and TIAAll ages3.6%1.9%
COPDAll ages3.2%1.9%
Rheumatoid arthritis16+ yrs1.6%0.8%
Heart failureAll ages1.4%1.1%
DementiaAll ages1.1%0.8%
Peripheral arterial diseaseAll ages1.1%0.6%
Serious mental illnessAll ages1.0%1.0%
Epilepsy18+ yrs0.9%0.8%
Learning disabilityAll ages0.9%0.6%
Palliative careAll ages0.5%0.6%
Osteoporosis50+ yrs0.5%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2581.1%72.9%
Breast cancer screening (women aged 53 to 70)2024/2576.4%72.2%
Cervical screening (women aged 25 to 49)2023/2477.2%67.5%
Cervical screening (women aged 50 to 64)2023/2474.1%74.9%

96% of the practice's patients live in the NE65 postcode district, and NE61 (3%). 100% live in Northumberland, the council area the practice is in.

Postcode districtRegistered patientsShare
NE6511,83396%
NE613963%

How do patients rate NPC Amble and Broomhill?

In the 2026 GP Patient Survey, 63% of patients described their overall experience of NPC Amble and Broomhill as good, below the England figure of 77%. 25% found it easy to get through by phone.

How many patients are registered at NPC Amble and Broomhill?

12,402 patients were registered in September 2026, up 1.5% on a year earlier.

What is NPC Amble and Broomhill's CQC rating?

Good overall, published in September 2016.

How many GPs does NPC Amble and Broomhill have?

6.9 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,786 patients per GP against 2,171 across England.

Are appointments at NPC Amble and Broomhill face to face?

41% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is NPC Amble and Broomhill's phone number?

01670 502333.

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<a href="https://localgps.co.uk/morpeth/npc-amble-and-broomhill">https://localgps.co.uk/morpeth/npc-amble-and-broomhill</a>