Drs O'Neill, Evans & Lunn, Morpeth: patient reviews and CQC rating
Drs O'Neill, Evans & Lunn is a GP practice in Morpeth with 7,287 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2023. It has 3.8 full-time-equivalent qualified GPs, or 1,923 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Drs O'Neill, Evans & Lunn
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 52%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 4th of the 7 practices in Morpeth with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (86%). 119 patients answered the survey (response rate 42%).
| Survey question | Drs O'Neill, Evans & Lunn | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 86% | 80% | 77% |
| Easy to contact by phone | 83% | 62% | 57% |
| Easy to contact via the website | 75% | 59% | 58% |
| Easy to contact via the NHS App | 52% | 58% | 54% |
| Reception team helpful | 94% | 88% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 72% | 72% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
CQC's overall rating for Drs O'Neill, Evans & Lunn is Good, published in January 2023. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,287 patients were registered at Drs O'Neill, Evans & Lunn in September 2026, up 0.6% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 1,923 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.2 nurses and 5.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 6.9 |
| August 2024 | 4.2 | 6.9 |
| August 2025 | 4.2 | 5.9 |
| August 2026 | 3.8 | 6.3 |
From June 2026 to August 2026 the practice recorded 3,503 appointments a month, or 481 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 21% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Drs O'Neill, Evans & Lunn | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 481 | 550 | 510 |
| Face to face | 81% | 68% | 63% |
| Same day as booked | 21% | 42% | 45% |
| More than 28 days after booking | 13% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.5% against 2.2%), cancer (5.3% against 3.8%) and stroke or TIA (2.6% against 1.9%). It has a lower share for COPD (1.0% against 1.9%), osteoporosis (0.6% against 1.2%) and depression (8.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 13.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.1 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.3% | 15.2% |
| Depression | 18+ yrs | 8.2% | 14.3% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| COPD | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.4% | 74.9% |
Drs O'Neill, Evans & Lunn, Gas House Lane Surgery, Morpeth NUS Central Centre, The Mount, Morpeth, NE61 1JX. Phone: 01670 513657.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Greystoke Surgery | 0.0 km | 98% |
| NPC Newbiggin | 0.5 km | 74% |
| Guidepost Medical Group | 5.3 km | 76% |
| Bedlingtonshire Medical Group | 6.9 km | 91% |
| Seaton Park Medical Group | 7.8 km | 78% |
- Alnwick Medical Group (86% overall experience good)
- Belford Medical Practice (92% overall experience good)
- Greystoke Surgery (98% overall experience good)
- Union Brae and Norham Practice (48% overall experience good)
- Well Close Medical Group (83% overall experience good)
- Wooler Health (96% overall experience good)
How do patients rate Drs O'Neill, Evans & Lunn?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Drs O'Neill, Evans & Lunn as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Drs O'Neill, Evans & Lunn?
7,287 patients were registered in September 2026, up 0.6% on a year earlier.
What is Drs O'Neill, Evans & Lunn's CQC rating?
Good overall, published in January 2023.
How many GPs does Drs O'Neill, Evans & Lunn have?
3.8 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,923 patients per GP against 2,171 across England.
Are appointments at Drs O'Neill, Evans & Lunn face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Drs O'Neill, Evans & Lunn's phone number?
01670 513657.