NPC Felton and Widdrington, Morpeth: patient reviews and CQC rating
NPC Felton and Widdrington is a GP practice in Morpeth with 4,881 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in June 2018. It has 5.3 full-time-equivalent qualified GPs, or 921 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about NPC Felton and Widdrington
Its best result against England is the share who said the wait for their last appointment was about right: 89%, above the England figure of 69%. Its weakest is the share who said they were treated with care and concern: 84%, against 86% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 5th of the 7 practices in Morpeth with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (80%). 123 patients answered the survey (response rate 35%).
| Survey question | NPC Felton and Widdrington | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 82% | 80% | 77% |
| Easy to contact by phone | 77% | 62% | 57% |
| Easy to contact via the website | 71% | 59% | 58% |
| Easy to contact via the NHS App | 59% | 58% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 89% | 72% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 84% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for NPC Felton and Widdrington is Good, published in June 2018. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,881 patients were registered at NPC Felton and Widdrington in September 2026, up 4.6% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 921 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.6 nurses and 5.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 7.0 |
| August 2024 | 3.4 | 5.5 |
| August 2025 | 3.6 | 5.3 |
| August 2026 | 5.3 | 8.3 |
From June 2026 to August 2026 the practice recorded 2,931 appointments a month, or 601 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 49% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | NPC Felton and Widdrington | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 601 | 550 | 510 |
| Face to face | 71% | 68% | 63% |
| Same day as booked | 49% | 42% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.3% against 2.2%), coronary heart disease (4.4% against 3.0%) and high blood pressure (22.4% against 15.2%). It has a lower share for osteoporosis (0.2% against 1.2%) and serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 19.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.4% | 15.2% |
| Depression | 18+ yrs | 11.7% | 14.3% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
NPC Felton and Widdrington, Grange Road, Widdrington, Morpeth, NE61 5LX. Phone: 0191 257 1204. Website: www.northumberlandhealth.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Seaton Park Medical Group | 8.6 km | 78% |
| Greystoke Surgery | 8.6 km | 98% |
| Drs O'Neill, Evans & Lunn | 8.6 km | 86% |
| NPC Newbiggin | 9.0 km | 74% |
| Guidepost Medical Group | 9.3 km | 76% |
- NPC Amble and Broomhill (63% overall experience good)
- NPC Cramlington (91% overall experience good)
- NPC Elsdon (86% overall experience good)
- NPC Haydon Bridge and Allendale (91% overall experience good)
- NPC Newbiggin (74% overall experience good)
- NPC North Tyneside – Spring Terrace (81% overall experience good)
- NPC Ponteland (80% overall experience good)
- NPC Rothbury (93% overall experience good)
How do patients rate NPC Felton and Widdrington?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of NPC Felton and Widdrington as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at NPC Felton and Widdrington?
4,881 patients were registered in September 2026, up 4.6% on a year earlier.
What is NPC Felton and Widdrington's CQC rating?
Good overall, published in June 2018.
How many GPs does NPC Felton and Widdrington have?
5.3 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 921 patients per GP against 2,171 across England.
Are appointments at NPC Felton and Widdrington face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is NPC Felton and Widdrington's phone number?
0191 257 1204.