GP practices in Leicester, Leicestershire and Rutland: access, ratings and patient survey

Leicester, Leicestershire and Rutland covers 126 GP practices with 1,220,967 registered patients (September 2026). 73% of patients described their overall experience as good in the 2026 GP Patient Survey, the 34th highest of 36 ICBs (England: 77%). There are 2,308 patients per qualified GP, against 2,171 across England.

Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.

Results across Leicester, Leicestershire and Rutland from 12,224 responses, against England.

Survey questionLeicester, Leicestershire and RutlandEngland
Overall experience good73%77%
Easy to contact by phone51%57%
Easy to contact via the website51%58%
Easy to contact via the NHS App51%54%
Reception team helpful82%85%
Last contact good67%73%
Wait for appointment about right65%69%
Listened to well85%87%
Treated with care and concern84%86%
Confidence and trust in the clinician92%93%
Needs met89%90%

There are 2,308 registered patients per full-time-equivalent qualified GP in Leicester, Leicestershire and Rutland, close to England's 2,171. Practices recorded 550 appointments a month per 1,000 patients (England: 510), 72% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).

19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).

MeasureLeicester, Leicestershire and RutlandEngland
Patients per qualified GP2,3082,171
Appointments per 1,000 patients a month550510
Face-to-face appointments72%63%
Same day as booked41%45%
Did not attend4%4%
Patients aged 65 or over19%19%

Patients per qualified GP by council area, for practices located in each.

Council areaPracticesRegistered patientsPatients per GPSame-day appointments
Leicester51437,0432,63944%
Rutland442,9342,61534%
Oadby and Wigston765,3042,33654%
Melton355,1012,28029%
Harborough798,3412,20535%
Charnwood23200,2532,16039%
Hinckley and Bosworth12115,7312,14741%
Blaby10101,6272,05039%
North West Leicestershire12120,5572,03435%

Among practices with at least 100 survey responses, Groby Surgery has the highest share of patients rating their overall experience good (96%) and Oakmeadow Surgery - RA Leach the lowest (49%).

PracticeTownOverall experience goodResponses
Groby SurgeryLeicester96%103
Empingham Medical CentreOakham93%106
Northfield Medical CentreLeicester92%103
The Cottage SurgeryLoughborough92%104
Charnwood SurgeryLoughborough91%111
Park View SurgeryLoughborough90%115
Husbands Bosworth SurgeryLeicestershire90%109
Countesthorpe Health CentreLeicester90%106
Highgate Medical CentreLoughborough89%100
Medically LimitedLoughborough88%107
Woodbrook Medical CentreLoughborough66%110
Groby Road Medical CentreLeicester64%120
Market Harborough Medical CentreMarket Harborough64%133
The Croft Medical CentreLeicester64%112
Westend Medical PracticeLeicester63%114
Castle Donington SurgeryDerby63%111
Hockley Farm Medical PracticeLeicester58%123
The Old School SurgeryLeicester53%112
Latham House Medical PracticeMelton Mowbray51%116
Oakmeadow Surgery - RA LeachLeicester49%103

Relative to England, the register furthest above England's rate at practices in Leicester, Leicestershire and Rutland is palliative care (0.7% against 0.6%), and the furthest below is peripheral arterial disease (0.5% against 0.6%).

Condition registerAge groupLeicester, Leicestershire and Rutland (2024/25)EnglandPatients on register
High blood pressureAll ages15.7%15.2%193,497
Depression18+ yrs14.3%14.3%141,658
Diabetes17+ yrs9.0%7.9%90,315
Asthma6+ yrs6.4%6.6%74,304
Chronic kidney disease18+ yrs4.9%4.6%48,696
CancerAll ages3.3%3.8%40,809
Coronary heart diseaseAll ages2.7%3.0%33,511
Atrial fibrillationAll ages2.1%2.2%25,965
Stroke and TIAAll ages1.7%1.9%21,365
COPDAll ages1.6%1.9%19,329
Heart failureAll ages1.3%1.1%16,295
Osteoporosis50+ yrs1.1%1.2%5,019
Serious mental illnessAll ages0.9%1.0%11,470
Rheumatoid arthritis16+ yrs0.9%0.8%8,903
Epilepsy18+ yrs0.8%0.8%7,614
DementiaAll ages0.7%0.8%9,248
Palliative careAll ages0.7%0.6%8,659
Learning disabilityAll ages0.5%0.6%6,036
Peripheral arterial diseaseAll ages0.5%0.6%5,652

How many GP practices are in Leicester, Leicestershire and Rutland?

126, with 1,220,967 registered patients in September 2026.

How do patients rate GP practices in Leicester, Leicestershire and Rutland?

73% described their overall experience as good in the 2026 GP Patient Survey, the 34th highest of 36 ICBs.

How many patients are there per GP in Leicester, Leicestershire and Rutland?

2,308 per full-time-equivalent qualified GP, against 2,171 across England.

What share of GP appointments in Leicester, Leicestershire and Rutland are face to face?

72%, against 63% across England.

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<a href="https://localgps.co.uk/icb/leicester-leicestershire-and-rutland">https://localgps.co.uk/icb/leicester-leicestershire-and-rutland</a>