Latham House Medical Practice, Melton Mowbray: patient reviews and CQC rating
Latham House Medical Practice is a GP practice in Melton Mowbray with 37,368 registered patients (September 2026). In the 2026 GP Patient Survey, 51% of its patients described their overall experience as good, below the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in October 2018. It has 16.7 full-time-equivalent qualified GPs, or 2,231 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Latham House Medical Practice
Its best result against England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Its weakest is the share who said the wait for their last appointment was about right: 29%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
25% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (46%). 116 patients answered the survey (response rate 35%).
| Survey question | Latham House Medical Practice | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 51% | 73% | 77% |
| Easy to contact by phone | 25% | 51% | 57% |
| Easy to contact via the website | 43% | 51% | 58% |
| Easy to contact via the NHS App | 48% | 51% | 54% |
| Reception team helpful | 73% | 82% | 85% |
| Last contact good | 52% | 67% | 73% |
| Wait for appointment about right | 29% | 65% | 69% |
| Listened to well | 77% | 85% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 37 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Latham House Medical Practice is Good, published in October 2018. All 5 key questions are rated Good. It held the same rating in the report before (November 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
37,368 patients were registered at Latham House Medical Practice in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 16.7 full-time-equivalent qualified GPs, there are 2,231 patients per GP, close to the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 15.5 nurses and 16.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 14.3 | 19.6 |
| August 2024 | 17.3 | 20.3 |
| August 2025 | 13.6 | 16.6 |
| August 2026 | 16.7 | 23.1 |
From June 2026 to August 2026 the practice recorded 23,553 appointments a month, or 630 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 28% took place on the day they were booked and 24% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Latham House Medical Practice | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 630 | 550 | 510 |
| Face to face | 64% | 72% | 63% |
| Same day as booked | 28% | 41% | 45% |
| More than 28 days after booking | 24% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.2% against 1.2%), heart failure (2.0% against 1.1%) and palliative or supportive care needs (0.8% against 0.6%). The practice's patients live in areas with an average deprivation score of 15.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.1 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.7% | 14.3% |
| High blood pressure | All ages | 18.7% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Osteoporosis | 50+ yrs | 3.2% | 1.2% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 2.0% | 1.1% |
| COPD | All ages | 1.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Palliative care | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
Latham House Medical Practice, Sage Cross Street, Melton Mowbray, LE13 1NX. Phone: 01664 503000. Website: www.lhmp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Long Clawson Medical Practice | 8.7 km | 86% |
| Market Overton and Somerby Surgeries | 13.7 km | 67% |
| Oakham Medical Practice | 14.4 km | 72% |
| The County Practice | 14.4 km | 87% |
| The Jubilee Medical Practice | 14.4 km | 81% |
- Long Clawson Medical Practice (86% overall experience good)
- The County Practice (87% overall experience good)
- The Jubilee Medical Practice (81% overall experience good)
How do patients rate Latham House Medical Practice?
In the 2026 GP Patient Survey, 51% of patients described their overall experience of Latham House Medical Practice as good, below the England figure of 77%. 25% found it easy to get through by phone.
How many patients are registered at Latham House Medical Practice?
37,368 patients were registered in September 2026, up 0.5% on a year earlier.
What is Latham House Medical Practice's CQC rating?
Good overall, published in October 2018.
How many GPs does Latham House Medical Practice have?
16.7 full-time-equivalent qualified GPs (25 qualified GPs by headcount), which is 2,231 patients per GP against 2,171 across England.
Are appointments at Latham House Medical Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Latham House Medical Practice's phone number?
01664 503000.