Hinckley Central PCN: primary care network practices and patient survey
Hinckley Central PCN is a primary care network of 4 GP practices with 38,016 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 2,041 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Hinckley Central PCN with survey results, the share of patients describing their overall experience as good ranges from 62% at Station View Health Centre to 86% at Maples Family Medical Practice, with a median of 81% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. Maples Family Medical Practice has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Maples Family Medical Practice | 10,651 | 86% | 73% | Good | 2,894 |
| Castle Mead Medical Centre | 11,043 | 86% | 65% | Good | 1,718 |
| The Centre Surgery | 5,540 | 76% | 64% | Good | 3,548 |
| Station View Health Centre | 10,782 | 62% | 31% | Good | 1,549 |
Results for the network as a whole, from 385 responses, against Leicester, Leicestershire and Rutland and England.
| Survey question | Hinckley Central PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 77% | 73% | 77% |
| Easy to contact by phone | 57% | 51% | 57% |
| Easy to contact via the website | 47% | 51% | 58% |
| Easy to contact via the NHS App | 52% | 51% | 54% |
| Reception team helpful | 87% | 82% | 85% |
| Last contact good | 72% | 67% | 73% |
| Wait for appointment about right | 75% | 65% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
There are 2,041 registered patients per full-time-equivalent qualified GP in Hinckley Central PCN, close to England's 2,171 and Leicester, Leicestershire and Rutland's 2,308. Practices recorded 507 appointments a month per 1,000 patients (England: 510), 74% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Hinckley Central PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Patients per qualified GP | 2,041 | 2,308 | 2,171 |
| Appointments per 1,000 patients a month | 507 | 550 | 510 |
| Face-to-face appointments | 74% | 72% | 63% |
| Same day as booked | 45% | 41% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 23% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Hinckley Central PCN is heart failure (1.5% against 1.1%), and the furthest below is osteoporosis (1.0% against 1.2%).
| Condition register | Age group | Hinckley Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.6% | 15.2% | 6,735 |
| Depression | 18+ yrs | 16.8% | 14.3% | 5,263 |
| Diabetes | 17+ yrs | 7.9% | 7.9% | 2,497 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 2,598 |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% | 1,880 |
| Cancer | All ages | 4.7% | 3.8% | 1,796 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,180 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,060 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 845 |
| COPD | All ages | 1.9% | 1.9% | 733 |
| Heart failure | All ages | 1.5% | 1.1% | 579 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 172 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 303 |
| Serious mental illness | All ages | 0.9% | 1.0% | 359 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 273 |
| Dementia | All ages | 0.8% | 0.8% | 298 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 210 |
| Learning disability | All ages | 0.5% | 0.6% | 205 |
| Palliative care | All ages | 0.5% | 0.6% | 189 |
- Bosworth PCN (4 practices)
- Fosseway PCN (4 practices)
- G3 PCN (3 practices)
- North West Leicestershire PCN (12 practices)
Which practices are in Hinckley Central PCN?
Castle Mead Medical Centre, Maples Family Medical Practice, Station View Health Centre and The Centre Surgery.
How do patients rate Hinckley Central PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Hinckley Central PCN cover?
38,016 registered patients across 4 practices in September 2026.
How many patients per GP does Hinckley Central PCN have?
2,041 per full-time-equivalent qualified GP, against 2,171 across England.