G3 PCN: primary care network practices and patient survey
G3 PCN is a primary care network of 3 GP practices with 28,140 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,069 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in G3 PCN with survey results, the share of patients describing their overall experience as good ranges from 64% at Groby Road Medical Centre to 96% at Groby Surgery, with a median of 67% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. Groby Surgery has the highest share finding it easy to get through by phone (85%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Groby Surgery | 3,539 | 96% | 85% | Good | 16,589 |
| The Glenfield Surgery | 13,935 | 67% | 55% | Good | 1,343 |
| Groby Road Medical Centre | 10,666 | 64% | 44% | Good | 3,540 |
Results for the network as a whole, from 325 responses, against Leicester, Leicestershire and Rutland and England.
| Survey question | G3 PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 70% | 73% | 77% |
| Easy to contact by phone | 55% | 51% | 57% |
| Easy to contact via the website | 37% | 51% | 58% |
| Easy to contact via the NHS App | 45% | 51% | 54% |
| Reception team helpful | 80% | 82% | 85% |
| Last contact good | 67% | 67% | 73% |
| Wait for appointment about right | 62% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
There are 2,069 registered patients per full-time-equivalent qualified GP in G3 PCN, close to England's 2,171 and Leicester, Leicestershire and Rutland's 2,308. Practices recorded 454 appointments a month per 1,000 patients (England: 510), 76% of them face to face. 24% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.8% over the year (England: shrank 1.1%).
| Measure | G3 PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Patients per qualified GP | 2,069 | 2,308 | 2,171 |
| Appointments per 1,000 patients a month | 454 | 550 | 510 |
| Face-to-face appointments | 76% | 72% | 63% |
| Same day as booked | 24% | 41% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 21% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in G3 PCN is palliative care (1.3% against 0.6%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | G3 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% | 5,200 |
| Depression | 18+ yrs | 14.6% | 14.3% | 3,328 |
| Diabetes | 17+ yrs | 8.8% | 7.9% | 2,042 |
| Asthma | 6+ yrs | 5.8% | 6.6% | 1,576 |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% | 752 |
| Cancer | All ages | 3.3% | 3.8% | 939 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 930 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 677 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 517 |
| COPD | All ages | 1.6% | 1.9% | 467 |
| Heart failure | All ages | 1.4% | 1.1% | 398 |
| Palliative care | All ages | 1.3% | 0.6% | 386 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 218 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 202 |
| Dementia | All ages | 0.7% | 0.8% | 209 |
| Serious mental illness | All ages | 0.7% | 1.0% | 198 |
| Learning disability | All ages | 0.6% | 0.6% | 165 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 64 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 110 |
- Across Leicester PCN (4 practices)
- Belgrave & Spinney Hill PCN (4 practices)
- Bosworth PCN (4 practices)
- City Care Alliance PCN (6 practices)
- Fosseway PCN (4 practices)
- Hinckley Central PCN (4 practices)
- Leicester Central PCN (5 practices)
- Leicester City & University PCN (3 practices)
- Leicester City South PCN (5 practices)
- North Blaby PCN (4 practices)
- North West Leicestershire PCN (12 practices)
- Orion PCN (6 practices)
Which practices are in G3 PCN?
Groby Road Medical Centre, Groby Surgery and The Glenfield Surgery.
How do patients rate G3 PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does G3 PCN cover?
28,140 registered patients across 3 practices in September 2026.
How many patients per GP does G3 PCN have?
2,069 per full-time-equivalent qualified GP, against 2,171 across England.